Sea Mar Vancouver Medical Clinic - Delaware

Olena Sherrell

Somebody teach people at the reception desk how to do their job! So slow, disorganized, arrogant, poor performance and totally useless when it comes to provide timely and right information. Seriously, I am just speechless.

Anna Verge

Use to be very good. I like my team health workers .The ladies at the desk could be nicer. Nurse appointment today arrived here at 8:45 like I was asked. Its 9:15 and still waiting for a Nurse visit.

Sam

This review loses stars due to Seamar's continual struggle to find and retain professional administrative staff, and train them accordingly: Front Desk Schedulers Call centers These all continually remain poor experiences. This leads me to believe their staff in this area are underfunded and undertrained, led by a poorly equipped department head. Actual healthcare has been fine, once I'm in front of a doctor. But... yeah... expect to be told over phone "no you don't need an appointment for that, just walk in, yes I'm sure and we don't do appointments for those" and then when at the desk "well because you didn't make an appointment in advance with us, it's going to be a 1.5 hours wait." Or this scenario... N: "Yes your child is up to date on her shots!" Me "You sure? It says 'INCOMPLETE', where do I check how it's incomplete?" N: *takes back the document and makes me wait another 10 minutes* N: "Best I can tell, it's complete! The document must say it's incomplete because you have optional immunizations you haven't done." (What?!? "best you can tell?!?)" ---A little while later--- Me: *takes form to childcare* Childcare: "Oh yeah, your daughter is missing 'xxx' shot. It says right here on page 3... it's always listed there." Me: *rates Seamar 3 stars after this is the fourth time something like this happened.*

Alixandria Kinnee

I've been taking my daughter here for years and have finally had the last straw. I called last night asking about a Covid test for my daughter and was told if I come right when they open today I would be first in line for the daily walk ins. After finding a sitter for my younger daughter and dragging my extremely sick kiddo (while missing a college class of my own), I was given an appointment time for 7 hours later. Could they not have given me the appointment time on the phone? Or at least been up front about the process? They lady at the front treated me really bad like I was trying to infect her or something when all I wanted was for my time to not be wasted. We will not be returning.