Essence Nail & Spa

Elizabeth Laporte

I loved it a lot Tracy is the go to lady she didn’t cut me she did my nails perfectly I never had a nail tech like her will be coming back but on pay day get ready ladies because it is pretty pricey so come on the day you can dish out a little extra for them. Because it’s gorgeous I loved the work and it’s a spacious area sweet workers 5 stars hands down and plus I was taken less than 10 mins didn’t have to wait too long :)

Vicky

I didnt have a good experience and paid 55 dollars upfront. I got a gel and I dodnt realize it wasnt painted all the way down to the cuticle until I left. The tech also had to remove the polish after trying to apply it with dirt specs in it. The marks left on my nail are from the tool they used. The design was poorly done she wasbt closing the heart all the way so a few nails had opened hearts.

Mikla Bolling

The unprofessionalism is real. Yesterday I went to get a full set with regular polish. The polish used was obviously old because when it finally fully dried, it formed these small bubbles on all of my nails. Their policy is to notify them within 24 hours of any defects, which I did today. I came into the salon to show them what the polish looked like once it set. The lady was ADAMANT that I was wrong and it was dirt… when it in fact is not. You can see the small holes in every nail. I even demonstrated how it couldn’t possibly be dirt by scraping my nail… she still told me I was wrong. She offered to be put another coat of the same horrible nail polish ON TOP of the defective nail polish that was already on my nails. If I wanted them to remove the old polish and apply new polish, it would be $20. After spending $100 on my nails and pedicure just yesterday, I really expected a better resolution. I’ll never come again. IN RESPONSE TO OWNER’S REMARKS: 1. I was NEVER offered for the old polish to be removed and repainted for $10. Ever. You and the lady doing my nails said $20. 2. The Polish was old. It was old and thick, and the woman that did my nails the first time had to add nail polish remover to the polish in order to loosen it… that’s probably what caused the nail polish to bubble in the first place. 3. The policy you have posted is in regards to all nail services.. not just regular polish. 4. If it was little sprinkles of dirt all over my nails, it would’ve come off when I scraped it. It didn’t. Because it WASN’T DIRT. It was bubbles from defective nail polish. 5. The fact that you wouldn’t offer a decent solution to a customer’s issue is absurd. 6. LET’S NOT EVEN TALK ABOUT THE FACT THAT YOU CAN SEE EVERY SINGLE LAYER OF PAINT… which is obvious in the photos. Did I cause that after the service too? I showed you this and you told me you don’t see anything wrong 😂 Like I said, your professionalism is trash. And to attempt to go back and forth with me in a review section just proves my point. But I have time.

Jeanel Strong

I wish I could write no stars. I am not a bitter customer. We spent so much money at these nail salons. The nail technician reshaped my nails when I specifically said I wanted the same shape! She changed my cat nail to an oval shape. If there was a problem with her not knowing how to do a cat shape nail, she could have told me. I spend over 150 every time I go. Why not accommodate me. The manager refused to reshape them back to their standard shape unless I paid for it. We spent hundreds of dollars with these people, for they not to accommodate us. Let’s start investing in ourselves and creating our nail salons. I’m not trying to tell anyone where to get their nails done. It is just a warning on what type of place you're dealing with. We can put their children through college, but we can be accommodated from time to time. I was tired that day from a long week is unfair for me to have to suffer from an inexperienced Nail tech