Wawa

Andrea Kellner

Normally I am super excited about going to Wawa. This store usually goes above and beyond but today's experience sucked. They wouldn't give me my sandwich after I paid for it.

Charlie Tok

The night shift is slow, extra slow. After 20 mins I still didn't get my drink so I just end up getting a refund and there was only 1 couple ahead of me getting a sandwich. Even though no managers around still work at a normal speed.

kelly Foster

There were several items missing on my order: I got one pint iced tea instead of two half gallon ice teas, missing a bag of chips and missing a cookie. Called wawa and spoke with someone who claimed that she was the “manager”, but refused to provide her name. Spoke over me the entire time, put me on hold without saying a word, claimed that she “saw” someone put the bag of chips in our bag and that we were basically lying. I called the corporate center because of this “managers” inability to resolve an issue in a professional manner. I worked in a call center before, I’ve dealt with frustrated customers; speaking over the customer, not providing your name, insinuating the customer is lying is completely unacceptable. I can deal with missing items; I cannot and will not deal with rude, unprofessional people who don’t know how to speak to customers and resolve an issue they created in the first place. The corporate wawa associate, however was awesome, take notes “unnamed manager.”

MPD aka PRADA

I HATE this location! I LOVE wawa but when I came to this location the manager on duty refused to open the bathroom and when I decided to purchase a coffee it was filled with coffee grounds. I brought it to the manager’s attention and she replied “ok” like not big deal. She then turned around and walked away. On one cares about customers at this location and it’s a shame. People need to care about their job or just don’t do it.