Social Security Administration

Category: Social security office

Address: 1821 Cooks Hill Rd #100, Centralia, WA 98531, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

E Odessa

Jun 30, 2022

Went just before closing and didn't have to wait long

demure hero

May 6, 2022

When I called the Centralia SSO, the man I spoke to was unprofessional and disrespectful. There was not a single instant when he would let me communicate my needs. He interrupted everything I said to give me a long winded explanation for something other than what I was trying to ask him. This, of course, made it so I had to try and ask again. But, he would only interrupt me again and explain things I already knew because he never let me get my actual question out. At first I patiently listened and then tried to ask my question again. He cut me off again, assuming my need for the call. But he was wrong and I ended up waiting quietly yet again for a polite moment to attempt to ask my question. After this happened the third time I tried doing a polite interruption of my own by interjecting a ,”Sir, please, you do not understand me.” But I never got past the word please before he spoke over me in a slightly louder firmer voice as if I was a child. Obviously, I was getting frustrated at this point, so I asked his name. He refused to give it to me. He was actually offended I had interrupted ’him’! I can only assume his callers regularly have this issue with him. Sadly all this grief could be avoided with a little patience on his part. All he needs to do is truly listen to the caller and trust them to tell him their need for the call. He had told me his name at the start of the call. I believe it was Michael. So, if you ever get a Michael on the phone, just hang up. Call the Olympia office. They can help you also. And they actually treat you with respect and courteousness, and patience.

Gloria Delgado

Jun 18, 2021

Need a replacement card. They want my ID not a copy. I think not!! Get all my documents together plus a different form of ID to drop in the drop off box. Its not open!!! Then they tell me from 1pm to 3pm. It's still not open!!

ce

Feb 1, 2019

Prepare to be searched. Or is this mainly targeting women with purses? (Who are least likely to commit mayhem) Anyway, I had some weed in a pocket of my bag, which I forgot about. It turned out to be uneventful but embarrassing since everyone else could hear. I went and put it in my car and came back for another search. They also run your drivers license to make sure of no warrants. Besides that, no problem. I just felt like I had been caught by the principal at 60+ years. Jeesh.

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Questions & Answers

Do I need to make an appointment to come in?

Steven & Melanie Foster | Aug 18, 2018
Lance Pennington | Aug 18, 2018

No, walk ins are welcome

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My father passed away. How do I set an appointment with my mom

Cindee Batey | Aug 18, 2018
Lance Pennington | Aug 18, 2018

2 ways to make an appointment in person or over the phone. In person is best as usually the staff can help you right then and there with out having you come back

Can we walk into local office and make appt. for another day, so don't have to sit and wait and wait? (Unable to sit long). Calling in out of the question ~ not sure it would work anyway since SSI doesn't provide their local telephone number...

j davis | Aug 18, 2019
Donna Hofer | Aug 18, 2019

Yes you can but no matter what you will have too wait

Can I get my daughter social security card she's 19

Cindy Miles | Aug 18, 2018
Angela Conley | Aug 18, 2018

You'll need her to come, with her photo ID and birth certificate

If a payee falis an audit, how dose it affect the child that it's for

Vern Gumph | Aug 18, 2018
Queen Bri | Aug 18, 2018

The child could temporarily loose benefits.

Are appointments required? Is so what number do we call

brent daniels | Jul 27, 2022
E Odessa | Jul 27, 2022

No, you can walk in and take a number.

Walking are still permitted?

Josie Almanza | Mar 20, 2022
Mariah Smith | Mar 20, 2022

No you have to call and make an appointment

Is the office open? Is it better to have appointment instead of walking in?

Brenda Demarest | Aug 17, 2021
Danie Wilder | Aug 17, 2021

Right now you need an appointment but they only give walk ins under certain circumstances 🙂

My son lost his ss number how do I apply for a new one

Crazy Ena | Aug 17, 2021
SherryLu McMahon (Lulu) | Aug 17, 2021

Good answer.. online is very easy

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how can I talk with someone on the phone

Diana Wilson | Aug 17, 2020
Bruce Chandler | Aug 17, 2020

good luck its hard

can I get a copy of the medicare provider listings and benefits booklet for this area from SSA?

Brian Connors | Aug 17, 2020
Benjamin Duffy | Aug 17, 2020

Yes I believe that to be true.

How dobi get date changed i get paid

Bonnie Daut | Aug 17, 2020
Misty Fox | Aug 17, 2020

Best to go in if you can for updated info., make sure to get receipt for your records.

Does the SS Office have a drop off box outside of their building

Jesse Bostwick | Aug 17, 2020
Nate Kush | Aug 17, 2020

Yes.

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Can I get copies of my medical records from Social Se purity?

Esther Anderson | Aug 17, 2020
A A | Aug 17, 2021

Yes, Any and all medical records that have been submitted into your claim file. You’ll need to submit a release of information form and they’ll send them to you on a disc.

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What documents do I need to prepare for benefits?

Toni Quillan | Aug 18, 2019
Misty Fox | Aug 18, 2019

Birth certificate, ss card, marriage license, divorce cree, spouse/ex-spouses ss #, medical bills( if any).

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I have an appointment tomorrow but I forgot what time. Kristina Witter

Kristina Marie Moreno-Witter Isenberg | Aug 18, 2019
Benjamin Duffy | Aug 18, 2019

They have a direct number to that office

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Can I speak with someone on the phone now?

Icpink Queen (icpinkqueen) | Aug 18, 2019
Jochenius Maximus | Aug 18, 2019

That is highly not probable. If the number was not supplied to you by the office itself, you can not expect instant service. The 1-800 number will be pretty bogged down so the wait will be quite lengthy, if not achievable today.

Why would a retirement claim be rejected

JoAnn Rasmussen | Aug 18, 2019
susan Kay | Aug 18, 2019

Because social security will do what they want , im being told im getting a 13000 dollar overpayment for their mess up

How to i obtain mu daughters birth certificate. She'll be 2 next month and i still haven't received it since shes been born

Avas Corner ava | Aug 18, 2019
Carri Stensland | Aug 18, 2019

Go to the auditors office of the city she was born in. Sometimes you can get the application online.

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My wallet was stolen with my florida id and ss card. How do i get a new ss card so i can get a new license

Skylar Reid | Aug 18, 2019
Jochenius Maximus | Aug 18, 2019

To receive a replacement social security card you need one/some of the following documents: -US driver's license -State-issued non-driver identification card -US Passport If you cannot provide the above items, refer to the site below for other options. https://www.ssa.gov/ssnumber/

how to make an appointment

Miram Welch | Aug 18, 2019
Ann Mars | Aug 18, 2019

Walk in

Is there a phone number to call that isn't busy all the time?

Anne Hornbeck | Aug 18, 2018
Classie_chrissy Libby | Aug 18, 2018

call after 5:30 you'll only have to wait about 45 minutes. It's always busy so just put your phone on speaker and just do little odd jobs close around so you can hear the phone and the stupid recordings that they have. Good luck

I am self employed. I can choose my income amount yearly. What advantage, if any, is there for just enough income to receive one credit, or 2 credits, or 3 credits, or 4 credits during the future years. I already have my 40.

Michael Holst | Aug 18, 2018
Michael Zaffino | Aug 18, 2018

No you can't choose but you can make 1140.00 per monthly as of this year.

How do I change direct deposit to new bank account?

Martha Thomas | Aug 18, 2018
Lance Pennington | Aug 18, 2018

Come into the office, make sure u know your new bank account info

Is there a drop box at this location?

Sue Hamilton | Aug 18, 2018
Queen Bri | Aug 18, 2018

Yes. All locations have a drop box inside. Ask the guard for help.

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