Firestone Complete Auto Care

Category: Car repair and maintenance in Baltimore, Maryland

Address: 6386 York Rd, Baltimore, MD 21212, USA

Phone: +14432759987

Opening hours

Sunday: 8AM–5PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–6PM

Reviews

Emrold Gray

Aug 2, 2022

They kept my car for two days and did not complete the work. They even lost the two restraints which secure the heatshields on my engine block. They will never see me again. If I could have given them Zero stars I would have. Total Waste.

Steph

Jun 27, 2022

Great for tires and oil changes- but wouldn't recommend it for anything else. The corporate policies can be extremely frustrating, and I wouldn't recommend planning on being in and out in the morning. I went there straight after my night shift and had to wait two hours only to be boxed out by said corporate policies.

jonathan powell

Jun 3, 2022

I'm not sure at all what is going on with this place when you walk up you see cars getting worked on or atleast lifted into the air making it seem as though work is occurring. I have spent three days dropping my vehicle off and picking it back up here being assured each and every one of those days that my vehicle would be repaired and that it would only take abiut an hour and a half. I work the night shift...one of those days my vehicle was at the shop longer than I was sleepnfor the day and still had nothing done To it as I was up anticipating a call that it was done and ready for pick up or that something else needs fixing before they can get to what I need them to get to I got no call until 530pm my vehicle had been dropped off at 1000am but they only called me to let me know that they had accomplished nothing

bria house

May 10, 2022

Do not go here! I got my oil changed in March and come to find out the oil change was never done! I went somewhere else and they said I came just in time because I had no oil and that could have messed up my motor! I am outraged! Not only that but I had an appointment at 2pm and they skipped my car and did work on other cars and they didn’t finish the oil change until the close of business. They are unprofessional I will never come here again.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 24, 2021
mitchell plummer | Mar 25, 2021

No

Do you replace mufflers

Mary Louise Dawson | Jun 27, 2020
chimaobi uzoho | Jun 28, 2020

Yes

Do they have a drop box

Kelli Bossle | May 24, 2019
Jay Grant | May 25, 2019

They should, its usually at the bottom of the first bay door before the " showroom " door. Its usually round in shape and has a piece of metal covering it. Sometimes its marked but in my experience it's not

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