Bi-Mart Membership Discount Stores

Jeff Caylor

Has pretty much everything, great service specially the worker named Andrew he went over and beyond helping us find what we needed and helped load our vehicle.

C D

I had visited a Bi Mart location in Stayton, OR hoping to find a specific product. Unfortunately, not only were they out of stock, but they also said that they were unable to locate said product at other locations due to inventory limitations. I was advised to call other locations, and to ask that they review their on-hand inventory for the product I wanted. My first call was also the last. Spencer at the Woodburn BiMart went BEYOND above and beyond--so much so that I felt it necessary to recognize his effort. Spencer placed me on a brief hold and did his best to locate the product. When he came back on the phone, he apologized as he was also out stock. In desperation, I asked him if it were possible to check the inventory of other locations--he placed me on another brief hold, then came back with answers. Spencer went so far as to take down my contact information, and outlined steps he would take to get me the item my wife so badly wanted. As a former retail employee and manager, I know first hand how difficult it is to find associates who would go to the lengths Spencer did to help a customer, let alone one on the phone. At 6pm on a Friday, Spencer went so far out of his way that I will spend the rest of forever recommending the Woodburn BiMart to friends, family, and anyone who will listen. I sincerely hope that this review is seen and read by BiMart brass--not only because Spencer should be recognized for his tremendous customer service, but also so that upper management knows they have the blueprint for customer-focused training and service in Spencer. Thanks again, I couldn't be more grateful. Had I still been in retail management, I would've given him a card and open invitation to come manage and train for that organization.

Andrea Mollgaard

For 9 years, BiMart in Woodburn has been lucky to have me as a customer despite their top prices for average quality, because for medical reasons I cannot drive to better stores further away. I am clean, well behaved, law abiding and courteous. But Woodburn BiMart has a manager who had a personal disagreement outside the store with a friend of mine over a year ago, and he couldn't ban my friend from the store because my friend doesn't shop there. But he found out today that I am friends with this 3rd person he's been nursing a personal grudge against, so now I'm permanently banned from the store to spite this 3rd person. It's no great loss to me, only a mild inconvenience to me, but they're likely to go out of business with management like that. When all the customers like me are gone, do they expect shoplifters to keep them in business?

davefrolov

Decent store with reasonably priced items employee's some what helpful.