Toyota of West Plains

Kevin Henderson

So I’m on my way after receiving a trade offer (Live one hour away) to look over the proposed truck and the GM/salesman said come on up -This trade offer came straight form John Woodworth the GM himself. I then while driving up get a text from the salesman saying never mind someone rolled into the lot a made an offer and they just sold it out from under me. Did not call me and ask me first as I was offed it first. The GM was driving the truck personally and I was aware of that and I was the one to first inquire this day. I’m sure the truck hadn’t never been advertised for sale. Today’s world the car lots have the upper hand on us the consumer but someday when things are more normal (hopefully) we should all remember how we were treated - All my service work will be moved to another dealer and I absolutely will never inquire about anything for sale at this dealer. So watch out folks!

Christa-Anna Brixey

Had my Prius service last month for an issue. Dropped it off for 5 days. They replaced a 200 dollar part, paid over 350 for labor. I pick up my car, drive it for 2 days and it repeats the same issue. I drop my car off again. They keep it for almost 2 weeks trying to repeat the issue. They tell me it's "Running like a top". I pick my car up again, and it repeats the issue the next day, again. Took it somewhere else, turns out it was a head gasket issue. They pressure tested it and fixed the issue. Could have grenaded my motor. All because the car wouldn't throw a code for them to go off of. 👏 👏 👏 Would not recommend.

Myron Jackson

Just an okay experience. No hidden dealer fees which makes them one of the best around. But getting answers about car features and options was like pulling teeth. I delayed my purchase waiting for a call back that never happened. The buying process was relatively painless however no one took the time to show any of the features of the car. The unused customer checklist was left in the car. As a result it was more like an online buying experience.

John

Go ask for Josh if your buying a car. Upfront pricing and negotiation. No hidden fees. Overall excellent transaction. We love the new Camry! Good selection of new cars tops it off.