TAPCO Credit Union

Mike Boyd

I would not bank with this bank period, it has nothing but problems when it comes to their system. I don't know why but it seems like the holidays screw it all up but they always seem to be either getting hacked or having some sort of system failure on their end. I currently cannot check my account online, at an ATM or call them, the one time I got a hold of someone before the phone lines are all disconnected, the lady there to me they didn't even know what was wrong. All in all as soon as something is back online I'm getting all my money out and switching banks I'm over it

Ivy Black

I have been a customer for 37 years and overall I'm satisfied. However this past holiday weekend some major issues occurred. I went to buy groceries and my debit card was declined which is strange because I know I have money in my account so I try my credit card and again declined which again is impossible because my payments are up-to-date. After leaving with no groceries for my family, I go to a tapco ATM only to find that they are all down. I call customer service the next day and am told they are having technical difficulties", are not sure when it will be completed, and they are "sorry for the inconvenience". Inconvenience? I didn't realize not being able to feed my family was just an inconvenience. This is beyond unacceptable and I will actually consider taking my business elsewhere. Monday night and still not fixed!!

Anshantanice Acevedo

Your better off with a bank. Tapco credit union is beyond unprofessional I’m not sure if it is because they are located in the ghetto or not but there customer service leaves much to be desired not to mention the constant letters in the mail threatening to raise ur rates for not updating ur address even tho they r sending the letters to u directly. Consistent letters to buy there insurance and so on (pure junk mail) definitely looking to get out of my car or refinance to another credit union

Rich Furman

Tapco is a great community bank. I love that when I come in I am known, and if I have a problem with something, they take the time to help me figure out my fiscal needs. It is a small bank, and expecting the same level of technology as as large corporation is silly. Nobody should only bank with one institution, and this is the prefect local bank for me.