Address: 1301 E College Way, Mount Vernon, WA 98273, USA
Phone: +13604243100
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Arlene McNerney
We arrived at Gateway about noon and it was obvious they were very busy, taking appointments for the next week. After explaining many dash warning lights were flashing, Andrea talked with their head mechanic and he offered to perform a scan to determine the problems. He found the transmission main control valve was the issue, but until they checked the fluid, they wouldn’t know the extent of the damage. If the fluids were clean, a valve replacement; metal fragments would mean a new transmission. I overheard them discussing their full scheduled workload, but someone said “we need to take care of our customer“. They dropped the transmission pan, found clean fluid, made a special run for parts, and had us on the road in four hours. They could have sent us down the road, but instead, provided exceptional customer service. Those in the front office were personable, even giving attention to our very needy puppy. I would not hesitate to take my vehicle to Gateway for any service needs.
igor golubovich
I purchased a 1999 Isuzu trooper a couple years back and just recently decided to swap the transmission after it started slipping at 250k. Today I found a rebuilt transmission paid invoice in the car from when the car had 100k on it. Their rebuilt transmission lasted 150k miles guys! That’s really impressive for the garbage that 4L30E transmissions are! I would take my car here if I needed a transmission rebuild.
Alicia Dunning
I am a very happy customer...They we're not only super fast, but very thorough.. Including, my bill was actually less then what they initially quoted. I definitely recommend this company. My truck was repaired and on the road less than 24 hrs. Thank you very much !!
Dorice Wolden
Our car had been sitting for months through winter with a leaky sunroof. Gateway went above and beyond from top to bottom cleaning and flushing and repairing things I didn’t know they could! I rely on them to replace or repair only what is needed. Fidel is very helpful and even helped me arrange for the much needed detailing. They take the best care of our vehicles. We highly recommend this shop :)
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Yes a compident affordable full service shop
Check the transmission fluid level. If your car still won't move call us and we'll tow it in. There is no charge for this service with major repairs.
It's possible that your vehicle's computer may have put the transmission in fail-safe mode. If you bring it in; we can scan your onboard computer for trouble codes to determine the exact nature of the problem.
Even if it doesn't smell burnt, you should get this checked. Your transmission fluid should be pink and translucent (there are a very few exceptions). If it's discolored, then you probably only need to get the transmission serviced. If it's burnt or varnished (you can tell by the smell) then a problem may already exist.
This can be an early warning signal that there are transmission problems. Bring the vehicle in for a free 30-minute diagnosis: it may save significant money over waiting for a complete transmission failure. There are many things it could be: an interrupted vacuum source, worn - frayed - misadjusted cable, malfunctioning sensor, etc. A minor adjustment now could take care of the problem. If left unchecked, it could develop into a more serious, costly problem.
It’s always best to bring in your 🚘 so that our Certified Technicians👨🔧 can check it and give you an accurate estimate!!
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