Address: 9035 SE 32nd Ave, Milwaukie, OR 97222, USA
Phone: +15036591759
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 10AM–5PM
Gerald Koellermeier
The staff there are really friendly a great place to get your next stove amazing customer service I would not go anywhere else but here
Janis Williams
Lisac's service people worked with the factory in the Seattle area to identify the problem with our gas fireplace insert. They tried several solutions, installing significant new components on three occasions. But the problem persisted. They even made a service call with the service technician from the Gas company. Finally, it was decided that the entire unit needed to be replaced. Incredibly, I was only charged just for the final service call to pull the original unit and put in the brand new one – never a component charge, not even for the complete new fireplace insert! While they came out at least a half dozen times to try to solve the problem, they did not bill me for these service calls. The fireplace always worked when they left, but neither the service people nor I was convinced the problem had been solved. The only bill I got was for the final service call when they replaced the unit. Adrian and Andy were always professional, always showed up when promised, worked quickly and without making a mess. And they solved the problem (by replacing the entire insert) and the fireplace works great now. Terrific customer service! Super technical support!
Ben Lopez
I was pleasantly surprised by the selection that they had! When I went in, I got help immediately! I enjoy the feeling of going to Lisac's over a big box store. The team was knowledgeable, helpful, and made sure I ended up with the right product!
james arnold
DON'T BUY A STOVE FROM THESE PEOPLE. These guys are a bunch of salesmen. they will sell you whatever they have and once you buy it they have no interest in product quality or service. They are so busy selling that sometimes they don't even answer the phone on the showroom floor! The service department voice mail is so full it won't take a message. We bought a wood stove- $3000 including installation. the combustor box failed and filled our house with smoke. We had to wait 4 weeks for the service department to come fix it and it cost an additional $500. The store owner said that they had problems with our stove but its not his issue- He said "like when you buy a car and it breaks." He offered to sell us a new stove but didn't promise it would work better
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Hi, Claire! My name is Andy, I'm the Service Manager. We do repair most gas fireplaces, depending on the brand. Feel free to call us at any time to discuss and/or set up an appointment. We do sell gas, wood, pellet, and electric stoves/fireplaces. We service wood, pellet, and electric fireplaces, but only those brands we sell.
Yes they do..
Masks
Hi Brandon! We sell and service existing fireplace and stoves, but we do not do installations. Give us a call, and we'll be happy to suggest a couple of installers!
We are open on Presidents Day!
This is a public forum not the store staff, that said, I have seen at least 4 or 5 brands of pellet and wood stoves, as well as gas fireplaces. I have purchased from them in the past and they are NICE PEOPLE, and great to work with on custom orders. Go and see them
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