Red Lobster

Eduardo Miralles

I had the Seafood-stuffed mushrooms starter and the Two for Tuesday Mariner’s Feast and both plates were really good it was a good!

Gary

Wide selection of seafood and some other options with chicken. Polite, courteous and attentive waitress staff. Conveniently located just a short distance off Veterans Parkway. Plenty of parking. Nice family experience. Phone and online ordering.

Janice Hammons

We had called ahead so we got a table right away and we had a really good friend with us. I don't remember the young lady who served us but she was so nice, friendly and personable!!!!

Daisy Watson

We were at the Bloomington IL location last night, and it was the single worst restaurant experience I have ever had. It started off well, we we seated right away - no wait, were greeted quickly. L**** asked what brought us out. I told her I’d very recently lost my dad and that he had gift cards, so we were there to honor him. She asked his name, said she’d tell the kitchen, that they’d make sure everything was great and do something special for him with cake. It then took 20 minutes to get our drinks - a glass of wine and 2 iced teas, and another 25 minutes from that point to receive stuffed mushrooms. Our order hadn’t been taken, and I received a message from a friend who was 45 minutes away asking if we wanted to meet up. Told her we were at Red Lobster and our order hadn’t been taken yet, so we’d still be there. There were many empty tables around us, but for the table behind us, we could see and hear they were having the same experience. It was now approaching us having been seated for 90 minutes and I didn’t yet have my salad. Our friend arrived, shocked we didn’t have anything yet. Then.,, a different server brought our food. I asked about my salad and he said he’d send a manager over. One didn’t come over. The Admirals Feast was very sickly looking, not at all worth $21. Our server L**** showed up, took a drink order from our friend and I asked about my salad. She apologized, said she’d make sure it was really special, and would bring one to go, too. There was nothing special about the side salad. When the bill was finally brought, about 3.5 hours after arriving, I said I didn’t feel we should have to pay. I said i would pay for the alcohol. She left and came back, saying the manager took off the appetizer. I said that wasn’t good enough, that the experience wasn’t worthy of it. The manager came out / said she understood there was a problem with the Admirals Feast. I had said nothing about the entree. She left the table. L***^ came back, said the manager took off the entree. We weren’t delivered the cake that had been so hyped at the beginning, either. At this point, another table who was having the same experience, offered to pay for the remainder of ours. We told them it wasn’t necessary. L**** apologized again, said she’s new and knew she bombed with every table. I told her that the management let her down. It was obvious L**** was new, but she is not fully to blame for the complete failure. Management needed to step up and manage. It wasn’t that busy. There wasn’t a wait, and there were always open tables in every section during our 4 (yes, it was THAT bad) hours there. They put a new server in the far back corner where where wasn't an aisle that other servers or managers frequented. Where were the managers to at least greet a table, bring a basket of biscuits and ice water to appease the patrons? Why weren’t they checking on a new servers section, offering help, working the floor? Why weren’t they aware? This experience was a complete and utter disaster. I was a first time server before - in this exact building. This was many, many years ago, but our management had our backs. I’m sure L**** is too green to confront the management, but they let her down. They let the patrons down, and throughout L****’s shift, didn’t have one happy table in her section. Shame on them.