DoubleTree by Hilton Lisle Naperville

Jonathan Kemp

A perfect nights sleep after a big wedding. Very comfortable mattress and pillow. Air conditioning worked perfectly. Bathroom was very clean. Friendly cooperative staff. Wouldn’t think twice about staying again.

Jamie Hutchison

Front Desk attendees are wonderful. Very welcoming and eager to accommodate. Closed in the bar on Sunday, but they still turned the TV on for us, so we could gather and watch NBA Finals, our last night. Cindy and her girl were the best! Staying open late, our first night, so we could have a nightcap. Beautiful grounds!

Cora J

Not handicap friendly. Narrow bathroom doors and they don't save "accessible" rooms for those who may need to switch upon arrival. Hard watching my father struggle to get from his power chair to use the toilet since there is no room to get even a walker through. Front circle drop off area is missing some brick. Very few handicap parking spots, so we've had to park at the opposite end of the lot from the building every time we came back to the hotel. Asked for a handicap room; couldn't have it. Asked for a mini refrigerator; never got it. General issue with hotels that book rooms with 2+ beds is they never stock the bathrooms or coffee/tea with more than enough for one person. No free breakfast of any sort for convenience. They want you to order from the overpriced restaurant in the lobby. Staff is happy to help with issues but apparently has limited availability on things that should be higher priority if not a norm. Would stay again for cleanliness and appearance of facility for price, but 100% would not recommend staying with a person with an ambulatory device of any sort.

C. Nejdl

My husband and our son checked in at this hotel on Wednesday, January 26. The gentlemen who checked us in was very kind and professional. He was concerned for our needs and did all he could to accommodate those. For example, when we requested a room on a low floor because our son, who is autistic and has a fear of elevators, he was able to find us a room on the 1st floor so we would not have to use the elevators at all. Very kind! The lobby of the hotel is very nice but the rooms are very dated and somewhat worn. It is fine for one night but I would not want to stay multiple nights.