H&M

Category: Clothing store in Portland, Oregon

Address: 9524 SW Washington Square Rd, Portland, OR 97223, USA

Phone: +18554667467

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Mary G.

Jul 26, 2022

Rude customers. I went with my daughter last week, we had to wait for almost 15 minutes on the line for this lady in front of us that was very very rude with a young cashier, she wanted to pay $10 for a pair of pants that she found in a shirt section, cashier explained to her that ONLY shirts were $10, and she need it to pay $20 for those pants,the lady asked for the manager and explained the situation, yes, she had to paid $20 and there wasn't need to be rude at the beginning. Please be kind people.

Anna Harrison

Mar 3, 2022

They have cute baby clothing, but some of the worst employees ever. Their sale section had tons of pieces missing other pieces. They were all pretty neutral, so I thought I'd go ask how much those items would be (since I couldn't find the missing pieces). The lady at the register started making up random full prices, then made them less. I think she could see my confusion behind my mask. Instead of selling them at the prices she just quoted, she called over her manager because she said she was confused. Then the manager refused to sell the items because he was certain they would find the missing pieces. He told me I could wait "for a long time" while they go look. So I left. In an age where it's really hard to staff businesses, I understand the occasional person being less than helpful - but this store has always been rough to visit. Upper management should work to have some better training (and figure out their policies regarding missing items).

Bryon Hudson

Sep 8, 2021

Great customer service! I had a return and I wanted to do an exchange. I couldn’t find the exact shirt that I wanted to exchange so the employee took me upstairs and found it for me. I appreciate that since she knows the store far better than I do. It was easy and they were really nice!

N H

Jan 15, 2019

I went here because my daughter wanted to find some denims. Most of the items are very cheap, but cheaply made and rips very easily as well.

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Questions & Answers

does your store have a textyle recycling program?

Kim Paterson | Nov 19, 2021
Tristan Wright | Nov 19, 2021

Yes they do. If you bring in three or more articles you also get a 15% discount that dosnt expire!

Are the dressing rooms open?

Joan Honan | Aug 16, 2021
David D | Aug 16, 2021

I'm not sure. Sorry.

Do they sell men's clothes in this H & M location?

Shannon Millard | Aug 17, 2018
Landon Puffer | Aug 17, 2018

Yes, it will be up the escalator inside H&M.

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