The Optical Shop Of Washington, Inc.

Jason Rowe

They are AMAZING ... stop looking for a place to get your glasses .. you have found it. They are wonderful and so easy to work with. Not just the eye exam and ordering glasses process .. I'm talking about after that. When most companies leave you hanging ... My glasses became so scratched to the point that I wasn't able to see out of them anymore. I am pretty busy and saw on their website that I could text them for an appointment, this was already a huge selling point for me. I went into the experience thinking I would have to buy another pair not covered by my insurance. When I got a text right back saying that my lenses were under warranty and that they could submit an order for replacements without me having to come in, I was a little skeptical. However 2 days later they texted me once again and let me know the replacement lenses had arrived as promised and they I just needed to bring my frames in so they could swap out the lenses. Again I went in thinking I would drop them off and maybe get them back in a couple of days, Nope, I was pleasantly surprised once again they replaced the lenses on the spot , the whole interaction took about 30 seconds. I am beyond thrilled with their customer service, I highly recommend them to everyone! Thank you Optical Shop! Customer for life!

Teresa Stephens

The waiting time is very short they are very professional and knowledgeable, extremely helpful finding my glasses! I will be using them from now on

Lisa Queen

The staff there worked with me to keep my old frames, which I am fond of, but which doesn't make them any money. on top of that they were able to leave me without my frames for the shortest possible time while they fit the new lenses in. customer service is obviously important to this practice.

Dean Byrd

I have been a patient of Dr Fraire for many years. The optical shop is my eye care home and will be for years to come. Dr. Fraire is very competent, warm, and keeps me seeing well annually. I would definitely recommend her and her staff for your eye care needs.