Norco Heating and Air Conditioning

Kay T

First off, we called for service and was quoted a price. When they got there, we were told it would be another $159 because of our type of furnace. Also a trip charge was added when I specifically spoke to the person who answers the phone about this and it was agreed a trip charge would NOT be added. (Price gouging at its finest) So $350 to tell us we need a new furnace and AC with no options of repairs. Used scare tactics with what was going on with furnace which was NOT confirmed by a second opinion. Update: Got second opinion, which did not corroborate Norco. Also, called Avista who came out and checked furnace and CO2, with a reading of 7, way below CO2 standards.

Natalie Stiles

My heat pump was pumping hot air instead of cold air and it was 90 degrees outside which made it very warm inside my house!! I called 4 companies and only 2 called back and only Daniel at Norco was patient enough to help me trouble shoot the problem after hours! I am so thankful for their knowledge, timeliness and ability to fix my problem! Daniel is a rockstar and we are chilling down here at home now! I would highly recommend Norco for all your heating and AC needs!!! Natalie

Brittany Adams

We are very satisfied with our service from Norco! They installed a new gas furnace, new A/C unit, and a new smart thermostat for us. Their estimate was very competitive, and they even included removing the old gas tank as part of their estimate rather than charging us an extra $1000-1500 that some other companies were going to do. The team that installed everything was very efficient and extremely polite and professional. I don't think they realized how much sound travels through our air ducts, so I could hear them pretty well when I was in the baby's room and they were working in the utility room below me, but even then they were very polite and professional with each other. They did it all in two days and did a very thorough job cleaning up after they were done. They also took care of all the paperwork for the Avista rebates and the registration for the extended warranty with Lennox, so we didn't have to do a thing besides sign our contract with Norco and pay them. We would definitely recommend them!

Holly Clouse

Had five quotes from various companies, and chose Norco as our AC installer, mainly based on a family member's recommendation. They were easy to work with, scheduled me in quickly (I know they're really busy with the hot spring we've had) and everyone I came in contact with acted very professionally. The two installers that came were the quietest I've ever had for home repairs and were quite efficient. Thrilled to have a new AC up and running, and happy to recommend Norco to others.