Fairfield Inn & Suites by Marriott Roanoke Salem

Daniele Knight

My husband and I checked in tonight (5/14) on our way back home. When we tried to check in we found no one at the front desk and waited about 10 minutes for the hotel employee to return. She was pleasant to deal with so we overlooked this wait. However, my husband and I were quickly disgusted when we found a used towel left on the towel rack behind the bathroom door that was not removed from the previous guest of our room. In addition, several of the towels laid out for us had hairs on them. The only positive thing to note is that the hotel is dog friendly so we could stay with our dog. We will not be staying at any Marriott brand in the future seeing as a few days ago we stayed at another Marriott location and had issues with the cleanliness.

Katherine S.

Rooms were fairly clean. Parking was fairly full but some available late. Nice staff at desk. Bathroom products in room mismatched brands (dove shampoo and mismatched conditioner) not a big deal just not normally seen at Marriott. Breakfast area normal continental breakfast. Chairs by window appeared to have an ant infestation with baby tiny ants crawling over the booth seats in a couple areas. Room is large and noise very loud and with echoing in the breakfast area. Floors above us not real soundproof sounded like thumping elephants on the ceiling from 6 am on waking us all up and thumping in our room. Used this as a stop off to sleep but would not stay here for longer. All staff nice and hardworking.

Glen Gums

The room was very clean and loved the large shower. Didn't care for the breakfast but it was sufficient. Seemed like it was new. It was a very nice stay.

Vincent furfaro

I really enjoyed staying at this hotel. It passed my cleaning test. I usually don't sleep when I stay at a hotel with the exception of this one. The breakfast was simple and good. The only complaint I have is that the shower curtain sticks to you when you are taking your shower. They might have to consider putting shower doors that would make it the best hotel experience ever.