Fairfield Inn & Suites by Marriott Tucson North/Oro Valley

512MAL

Along with the other reviews this Fairfield is very outdated with things needing repairs. For the breakfast area the a/c wasn't working properly and it was very uncomfortable. The breakfast wasn't all that either. The staff was unprofessional because they don't tell you where your room is, about the free breakfast or any of the amenities at all! When we arrived at our room there were piles of debris in the hallway and in front of the hotel room doors. One maid told me someone will vaccum the whole hallway and didn't offer to vacuum the pile in front of our door. Poor service!

Verified Hotel Guest

Positive: The location was great as it was across the street from my business meeting, staff was helpful and friendly, bed was comfortable, breakfast had a wide variety of options Negative: There were bugs all over my room! They call them "water beetles", Google them and you'll see they're essentially tiny cockroaches **shudders**. They were in the sink, bathtub, all over the corners of the tile, there was even one inside my pillow case.

David Ring

This was the most average hotel I think I’ve stayed in for a while. Nothing great about it. Location is ridiculously terrible. You have to make U-turns almost any time you want to get in. The front desk staff was incredibly nonchalant about everything to the point they seemed like if I asked for anything it was just an inconvenience I was staying there. (Except the lady at the desk when I checked in). I’m just a gold member so I know I’m not the biggest spender of course, but I am getting pretty tired of Marriott properties now.

Andrea Maria

We have stayed here once before but never again after this stay. There were small bugs in the bathroom that kept on coming that we eventually found on the bed. We asked Linda in front what she could do about it and was told that it was common for the area. We have stayed in dove mountain and other Marriott hotels before where the wildlife is a feature, but we've never had these problems. Housekeeping is doing their best to take care of them but there's only so much they can do. Kudos to the housekeeping staff for being friendly and helpful but Linda not so much. We asked her twice to move us to another room, and no resolution was offered other than a reluctant move to another room. We will be contacting general management on Monday.