Residence Inn by Marriott Salt Lake City Murray

Savannah Owens

Alexis at the front desk was amazing! She went above and beyond to help me find some items that I left behind. Great hotel, great staff !

Kyle Brandon

The hotel room was very dark and outdated. The bathtub dripped all night. I had to hit the up button on the thermostat about 10 times just to get it up one degree. Limited parking unless you want to park in the upper lot and walk a mile to the elevator. Also, they did not allow late check out due to having "full compacity", which I have never had this issue with Marriott before. I stay at Marriott's 2-3 days each week and I come to the Murray area frequently and I thought the hotel looked nice from the outside so gave it a try... I am very disappointed and will start staying further from my work location to have a better experience. Think twice before booking here.

Kolenya Holly

Very limited parking space, I had to park in the back of the hotel with no sideways that lend towards the front of the building. Unsafe during the dark in my opinion. Checked into my first room with the temperature almost at 80°F and called front desk, she was pretty short with me saying to give it a couple of minutes but since I walked into the room with the AC turned on but still at 80°, it obviously wasn’t working. Arranged for another room, same situation. Come to find out, front desk finally said there was a problem with the AC earlier, so maybe the problem wasn’t solved or they should have double checked if the AC was working properly. Third time was the charm for the AC but the room is dirty and smells horrid, I had to spray my hairspray to mask the smell. The toilet wasn’t cleaned thoroughly either. Cleanliness should be a priority. Marriott bonvoy is about to lose a customer for good.

Soccerteammom

The hotel staff were very kind and accommodating. The only concern I had was the lack of housekeeping. It was advertised that on day three they tidy up the room and on day seven they do a full clean. There was no attempt to tidy our room but when we asked for things they were very accommodating such as clean towels. The only thing I would have liked to see change is daily housekeeping. The hotels are still charging the same prices as they did when they offered daily housekeeping so if they are not going to clean daily they should lower their prices.