PetSmart

Category: Pet store in Pittsburgh, Pennsylvania

Address: 6210 Northway Mall Dr, Pittsburgh, PA 15237, USA

Phone: +14125361991

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Renee C

May 31, 2022

Staff is great. Extremely knowledgeable about bearded dragons. They took the time to answer questions I had and everyone was so friendly. Even the cashier was knowledgeable and offered suggestions.

Nicole Smith

Dec 15, 2021

They have the most wonderful staff, kind and very helpful. I took my bird to see Santa, they had never had a bird come to see Santa before and my bird believes in Santa and it was a dream come true to him and it made his Christmas. He took the time to listen to him quietly peep and coo as if he was telling him what he wanted for Christmas. My birds is usually scared of the color red, hats, gloves and beards, but not this time, all the staff even helped me take extra photos and videos of my bird giving Santa's gloves kisses and making content noises it even looks like he's smiling in the picture they had taken. It was the most memorable and wonderful experience at PetSmart I have ever experienced in all the years I've been going there. And plan to do this every year for my birds. Also the products they have right now are so outstanding and wonderful, so if you are out in Ross township definitely stop by. And everyone going to visit Santa with their pets will have a wonderful experience!

Madi Danielle

Jul 10, 2021

I love that this location has so much to offer. They have Banfield Pet Hospital inside as well as a grooming facility. The staff is always friendly, kind, and quick to assist their guests. Their are discounts and sales on items that are worthwhile while which I can appreciate since I like a good deal. It's is also conveniently located next to a Marshalls which is also dog friendly!

Slow16wrx_fa20 !

Jun 16, 2021

Very clean store and very friendly! I never have used PetSmart for orders or supplies and always used chewy. I was in a pinch and needed a certain brand food for my sick dog. I went online ordered the prescription diet food, called the online support to get it approved quicker with my vet and then called the store to see if they can get it ready for pick up. Everything went smooth and my boy had his food that day! Very happy with how they work and make things happen. Great store and great employees!

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Questions & Answers

I renturned a Chewy Item at the Block at Northway Petsmart about a month ago no problem no questions asked. And Today I went in to return a Chewy Item and one Sales associate said we did and then a Manager said they didn't? What's up?

K Kemerer | Apr 18, 2021
Paige Adams | Apr 19, 2021

I just did a google search and chewy's return policy did update this year (2021). Petsmart does own Chewy but the site says you must return chewy to chewy. If you had the packaging, receipt, labels, etc and nothing was used or broken, I don't see why you wouldn't be able to return the item. Maybe it has something to do with COVID or it's just bad communication between associates/managers. You could try to call other stores to verify or call corporate and get their input on it. Hope this somewhat helps!

Do you carry kitten formula?

marylou anderson | May 19, 2019
SteelerGirlz | May 20, 2019

Yes they do... If you Google PetSmart N. Hills you can see what brands they offer.. Hope this helps

I see you are open holiday hours today....what are they?

Nancy Breier | May 19, 2019
Sean Anderson | May 20, 2019

You will get a quicker response by calling the store as I doubt the store monitors the Google Maps app

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