Address: 1200 Fort Vancouver Way, Vancouver, WA 98663, USA
Phone: +13609923000
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Justin Brandt
Idk why they'd have such a low rating. Great customer service and as long as you don't have a bucket of excuses for your ineptitude to pay! I've been MONTHS late and call to pay with an apology for MY negligence, it's always received well. That's right y'all, accountability goes a LONG way!
Matilda Brooks
Closed out account, moved to new a state, and evidently even if I provided Pacific Power with paper proof that I vacated property...they have every intention of charging me. Incompetent is a nice way to express how stressful their services are and how difficult this situation is. The operator was unhelpful and seemed to think that repeating himself would mean that I’d eventually agree. Don’t do their energy saving plan...and if you can avoid this company altogether, I’d recommend that.
Daniela Aalfs
Very impressed with this company. The power went out to only our apartment and after not being able to restore it myself, I called them. The customer service agent April was efficient, professional, and friendly and like any good dispatcher (what I used to do for work) didn't give me an ETA for someone to come out but gave me an idea of what was going on in the county. The lineman was out here insanely fast and had our power back up and running in no time.
Candace Moon
I have had nothing but positive experiences doing business with Clark Public Utilities. No auto-draft errors or discrepancies in the past year I've had services with them, & their customer service team is so friendly! I just got off the phone with Courtney, & she was so incredibly pleasant & friendly, & helped explain my new connect/disconnect information so clearly with a smile you can hear through the phone. That single experiences prompted me to come on here & let you guys know what a fantastic job you're doing serving this amazing county we live in.
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Try calling their customer service. They're really good about helping people with that stuff
Normally you would just need to contact Customer Service at 360-992-3000 to confirm you qualify and request an application, but since I'm already here I just mailed you one. We are here 24-7 on the phones if you have any questions.
You can always check the website for outage info or to report an outage: https://www.clarkpublicutilities.com/outages-safety/
Yes. Just make sure it's not a City of Vancouver bill. Some people make that mistake.
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