Puget Sound Safety - Puyallup

Trevor Bidstrup

AVOID AT ALL COSTS. I signed up for the $300 beginners motorcycle training in Kirkland w/ a guy named Tim (or Jim?). I arrived with a brand new helmet, gloves, and thick high walled shoes. Tim gave me one glance and told me he didn't like my shoes, and told me to go home and "call the office Monday to reschedule". Needless to say, it was quite the bummer after I had cleared my entire weekend for this course AND the shoes I had on were no shorter than anyone else's. I call the office Monday and then starts the chaos of going back and forth for 2 weeks trying to reschedule; this ultimately ends with someone named "Matthew" (no title distinction or last name in the email) saying I'm out of luck and WILL NEED TO PAY THE FULL FEE AGAIN TO RESCHEDULE. What did I even pay for?! How can they steal $300 because one guy thought my shoes were wrong?! This is hands down the WORST customer service I have ever received. This company is criminal. Add to all this that I'm a very tall rider (6'7") and this "Matthew" person informed me TWO WEEKS AFTER the course that none of the bikes are likely to fit me. My height is something I mentioned in my initial email - would had been nice to know BEFORE SPENDING $300!

isabell castillo

I am so grateful for the experience this class gave me. Jim was my instructor for the Basic Rider Training - Tacoma. He was an incredibly patient teacher, own class was a size of 6. He did a remarkable job helping each of us overcome the challenges we faced. Made sure to answer any and all questions we had. He was very personable and made my class a wonderful learning expericence. Thank you so much for your help. Keep up the good work. This man deserves a raise. -Izzy

Jan Michael Escobar (Esc O Bar)

Did the MSF course here back in June and did my endorsement tests through PSP. The two instructors I had for the MSF course were amazing: Jason and Greg (?). The two played off each other really well and I learned a lot from them with Jason being the younger rider with 15+ years of experience and Greg being the older rider with decades of experience. Made it feel as if my best friend and favorite uncle were teaching with one making sure I didn't feel pressured or anxious and the other providing great wisdom and knowledge. Both made sure the class was learning to their best of their abilities and the two throwing humor into the mix helped ease any tension the class may have been feeling during exercises that appeared intimidating. Highly recommended PSP for their classes and instructors! Will be taking advanced classes with PSP in the future as well.

Bob Adamson

Just finished up the Basic Rider Training course. Jim and Greg were great as instructors, serious when they needed to be but light hearted enough to take the edge off of what is already a fairly daunting exercise for a beginner rider. We got good practical seat time on the bikes and down to earth advise and guidance from veteran riders. If you have never been on a bike before, you can start with the Basic Rider course but I would probably recommend the Intro to Riding course first. Our first day was right on the bikes and there was a basic assumption that you knew what a clutch is, where the throttle is, brakes, how the gear lever works, etc. Overall, very good experience and will be considering some of the more advanced courses as well as a result.