Dickey's Barbecue Pit

Rick Corley

Staff seemed bothered by our presence. We were not greeted or made to feel welcomed at all. The only thing we were told is that it would be at least a 30 minute wait to eat because they were "backed up". Not one time were we asked for our order, so we left. Buffalo Wild Wings (next door) got our money instead. I sincerely hope the new owner can make the necessary adjustments to be successful.

Rose

I attempted to eat here with my family last night and ended up leaving because the initial customer service was horrible. We greeted the staff and they seemed bothered to talk to us, and didn't even give us eye contact. When the young man finally looked up and saw that we were a large party him and the woman next to him did not hesitate to hide how annoyed they were to help us. We were there a couple of hours before closing, so that shouldn't have been an issue. When we were going to order, they heard one if us talk about getting wings, and felt that it was appropriate to yell out loud that they were out of wings instead of just communicating that to us directly. After being ignored, and treated like an inconvenience, we left and gladly went to Famous Daves.

Jamie Bynum

They are open back up with new manament Beef ribs , Rib tips Collard Green, Peach cobbler and fried chicken I love this Dickey’s

spatrol.lanecounty

Where to start, first and foremost I rarely post reviews on google. However in this case I feel the need. A few weeks ago, I ordered over 70.00 worth of food. The ribs were black and basically over cooked. The chicken wings were crunchy and horrible. The rest of the order was just not up to par as it usually is with dicky’s bbq. I attempted to call the store but the line was busy. I escalated my complaint to the customer service line. They assured me they would reach out to the store and someone who get back to me. I got no phone call. Fast forward a few weeks later. I called the customer service line again, and they advised me that they have attempted to reach out to the franchisee and got no response. It’s unfortunate that they failed to respond to myself or even corporate. That clearly shows they have lost the passion they may have had for the restaurant or even their customers. That particular franchise will no longer receive my business. And should I find out they own an additional location, I will refuse to eat their as well. !!!Revised!!!! Store is closed, imagine that. Eviction notice on door of restaurant