Norfolk Lodge & Suites, Ascend Hotel Collection

Jay Ryan

You're paying way too much for this place! It's connected to a pretty good restaurant but that's about all they have going. I just can't wrap my head around how noisy the air conditioners are. Here's the rundown: The bed was on the stiff side Thermostat on wall wasn't working. I woke up at 3:00 a.m. wondering why it was so hot in my room so I kept turning the temperature down until it showed 61° on the thermostat but it still kept turning on every 10 minutes. It was about 78 degrees in my room. I dealt with that until 4:00 a.m. when I decided to turn the darn thing off. I mentioned it to an employee and she knew the thermostat on the wall didn't work! So they're purposely leaving you a defective component in your room, relying on you to figure it out. Air conditioner sounded like a leaf blower! It came on every 10 minutes I could hear people swimming through the window and balcony door

Tony

Positive: Very open and clean, The beds are amazingly comfortable and when you wake up enjoy the amazing Continental Breakfast above and beyond. Negative: The barn door to bathroom leaves no privacy when door is closed. Even that does not hinder my choice on staying at this hotel. It's amazing!

Anonymous

3 nights. Very nice room, very quiet, furnace was quiet, coffe in the room. Housekeeping and replacing items was by door tag requests which after the first day when I requested coffee did not leave a new hang tag. I had a nice stay but had to sleep in an unmade bed.

Caly Busskohl

Always have had a wonderful stay when we go, we live in Norfolk so we go out & rent a room for the kids birthday and swim & they are so accommodating, the only hotel we have in town you can rent from if you live in town, and that's ok because they are the best and cleanest in town. Never have a problem with anything, staff is wonderful, rooms are clean, breakfast is good. Highly recommend