El Pollo Loco

Sonia Alvarado

This location used to be one of the better ones. Went back yesterday after a long time and the service and food quality have gone downhill. The chicken was old and soggy, rice was very dry, food was just lacking freshness. Prices have gone up, as with everything else, but I wouldn't mind if the quality was there.

Casal T

So many issues: 1. We sat curbside for 15 min waiting and nobody came out, so I had to go inside to get the food. Why offer curbside if that's how you treat customers? Receipt shows car make, model, and color. 2. Ordered queso burrito with shrimp (extra $1) BUT got chicken! 3. Ordered 2pc chicken meal with 2 small rice. Only got 1 rice. 4. Meal was supposed to come with chips, got NONE. 5. Indicated to add utensils. Got NONE. 6. Only got green sauce, no red included. Apparently you need to unwrap the bag and check what you can before you leave. Wouldn't know about the shrimp unless eating there. You need to do better!! Esp for the prices you are charging now.

Kristina Kechkarian

We ordered 2 family meals from there today. Literally everything got thrown away. Very disappointed by this location. The service was incredibly lousy. The lady helping us seemed like she didn’t want to be there. She gave us attitude when we asked for peppers. Just horrible service. The one on San Fernando is worth driving further for

Armando Jimenez

They're super clean.. Good food handled. Freshly done.. Friendly employees.. One of the best I had ever been.Thank you so much Armando! We hope to see you back soon!