Safeway

Category: Grocery store in Kelso, Washington

Address: 411 Three Rivers Dr, Kelso, WA 98626, USA

Phone: +13606364548

Opening hours

Sunday: 6AM–12AM

Monday: 6AM–12AM

Tuesday: 6AM–12AM

Wednesday: 6AM–12AM

Thursday: 6AM–12AM

Friday: 6AM–12AM

Saturday: 6AM–12AM

Reviews

Debbie Graham

Jun 9, 2022

I have shopped at safeway for many years. You pay a little more but you get better quality and YOU USE TO GET QUALITY CUSTOMER SERVICE. I shop according to the weekly ads to get great prices since I'm on a limited budget. There are some weeks that I absolutely cannot get to the store until 10pm on Tuesday, which is the last day of the weekly ad. First, they take the ad offline around 10:30 so if you have any last minute items to add or look up....too bad. Luckily I had most things already added. Second, I got to the register at 11:55pm just to be told that none of the sale prices will be honored because it will be after midnight before everything can be ran through. I was in the store before 11 and at the register before midnight. The main reason I go to safeway is for the weekly ad, not to mention they are usually out of at least half of what i came in for. I said I would think you would honor the prices thru Tuesday night. He pointed to the register and said "actually, it's Wednesday now. It's after midnight." After being rude to me he asked me if I still wanted to get the groceries. I left with no groceries. Why couldn't a manager override the computer?? They could have. They never seem to have any mgmt there when I would like to speak to someone higher in authority. I have been a loyal customer for years. Safeway has always had higher standards than other grocery stores with exceptional customer service. So to have such poor customer service almost everytime I've been there is very disappointing. Safeway has definitely gone downhill. Sad.

Pirategirl

May 24, 2022

Good store. Location is convenient. Prices are a little higher than other stores, but still good quality. I've had some issues with the pharmacy, but that's another review.

michael thompson

Apr 20, 2022

All the checkers early mornings are great. I always shop at opening, 6:00 AM. And usually coincide with Larry being on duty. Thought I should go out of my way to say how good he is at his job and so pleasant. Others have always been helpful and friendly too. I like this store, I go to no other supermarket.

Chad B

Apr 8, 2022

Safeway is always a clean place to shop. The quality of food and products is something I can count on being above average. The staff is helpful and well trained. I don't recall having any issues here throughout the years. Can't go wrong!

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Questions & Answers

Do you have fresh Sage

Patricia Oliver | Aug 16, 2019
Linda Phillips | Aug 16, 2019

Yes. It is in produce.

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Still cooking ribs??

Val Hart | Aug 16, 2018
Allen Coffman | Aug 16, 2018

Call the store?

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do you have yellow jiffy cake mix?

linda wright | Dec 18, 2021
Suzanna Mainor | Dec 18, 2021

Download the Safeway App. If the store carries the item it will show up. I just checked mine and it doesn't look like they carry jiffy cake mixes only corn bread.

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what does your christmas prime rib dinner have as sides and when do you need to order it

Candy Fisher | Dec 18, 2021
Ashly steward | Dec 18, 2021

I do believe you can order it now. They will go fast. And not a hundred percent sure what it comes with.

Since when does closing at midnight mean locking the door at 11:57pm right as I’m walking up to the door? I needed to grab one thing. Disappointed

B | Aug 15, 2021
RainWeff | Sep 19, 2021

shaddup

What is the name of the person who hires people

Shanna Gorr | Aug 15, 2021
Dale Armstrong | Aug 15, 2021

Manager

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Does Safeway have a coping service?

Char Nicholas | Aug 15, 2021
Leslie Ortiz | Aug 15, 2021

Yes I am thinking so

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How do I let someone know about the horrible customer service I received by 3 employes and the assistant manager

Duke Wilson | Aug 16, 2018
jonathan buell | Aug 16, 2018

Statistically speaking if four different people were being horrible to you individually then this is probably not a safeway problem.

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