Tropical Smoothie Cafe

Temeka Jackson

I walked in no one spoke, I was waiting 5min-7min with no one present. Extremely rude I walked out…. This level of customer service would Neva hold in LA….

i95gaming cartel

Too much talking not enough working ordered online smoothie was still late being made after I got the message it was done literally too long of wait for something you ordered ahead of time thats my review of a place I come to quite often very disappointed today never had to wait this long it's obvious why

Donna Flanders

I just had the BEST smoothie I have ever had IN MY 59 years on this earth!!! The chocolate and Peanut butter had just the right amount of peanut butter to off set the chocolate. Hope I get to have another one before I head home!!!

Theresa Lashae

I have been a long-time customer of Tropical Smoothie in New Haven since its conception. I would often score points quickly because of my love for the Bahama Mama and Peanut Paradise smoothies. From time to time, I would have issues with my food order but didn’t make mention of it because they were minor. However, during the times of those issues, I would be a pick-up customer. During the pandemic and to date, I became a delivery customer and had the most issues with my food and smoothie quality. Most recently, I had two major issues with the food quality and timeliness of the order, in which I had to request refunds and potentially stop business at the establishment. All that to say, I have never been met with such people who have shown integrity, care, and superb customer service as the owner-operator, Lenore, and the staff member, Equality. Lenore went above and beyond to ensure that I remained a loyal customer by calling me and offering me her trust/commitment to the company. Equality was very genuine and understanding. They both followed up with me, and for that, I will continue to be a customer of this establishment.