Buffalo Wild Wings

Tiffany Langevin

Worst customer service! I arrived @ 6pm with 3 others.. 1st walked in and nobody was there to greet us so we all sat down, a young male was just walking around and watched us stand there and never approached us..a staff member who was outside talking to friends/family walked inside and asked if we had been helped & i said no..so he walked us to a table that had someone's credit card bill on the table (obviously the table wasnt cleaned) he ended up being the bartender.. so he left the bar unattended to go chit chat outside.. Our waiter went to take our order and didnt have a pen so he walked around asking everyone for a pen and nobody had one..ordered our drinks and 3 appetizers.. side salad, fried pickles and chips/salsa..10 min later 3 of our drinks came out which was 1 water and 2 sodas.. 5 min later the fried pickles came out.. at 6:40 the 2nd appetizer came out of chips/salsa.. 10 min later 3/4 food orders came out.. 2 orders of small wings, and a chicken wrap.. now the 4th person is still waiting for their strawberry lemonade drink and their food which was just a chicken Caesar salad.. I go to the woman's bathroom and it was disgusting..toilet paper and trash all over the floor and it stunk.. a staff member walked in which she just came onto shift change.. told her this was gross and she looked like it wasn't the 1st time she had been told that before. My daughters wings were all dry, the wrap/Potato wedges were gross and the size of the wings were ment for a 2 yr old. A staff member approached who seemed to be a mgr..asked if everything was OK and I said no.. I had to ask for napkins and silverware.. when we were almost done w our food then they finally bring out the lemonade and salad.. I told the waiter that I was still waiting on my appetizer which was a side salad but to cancel it bc I didn't want it anymore. I would also complain that some of the staff members should work on their hygiene. Also there was only 5 maybe 6 other customers in there when we got there.. had plenty of staff members even though the young male who looked like a buss boy.. just walking around looking for something to do. I will NOT be returning.. Thanks to a staff member named James for apologizing. The place is paying more money on electricity & paying staff members then actually doing production.

Pat Willis

My first time eating here. Great atmosphere. Big screen television throughout the restaurant. Food was good. They serve mix drinks and beer. Good place to eat. Wait Staff are attentive and friendly. I'll be going back really soon.

Ta S

I am not a happy customer. Ordered and paid for my food PLUS TIPS. Went to pick up 35 minutes later. No food. I had to ask what's going on. The cashier said "oh someone stole your food and we have to make a new one for you" waited another 20 mins. Food came and the lady said with an attitude that I am more than welcome to check my food if I want to. No apology from anyone at the restaurant. No any compensation (a cup of drink, a bag of celery sticks or something) for having to waste my time waiting for another 20 minutes. Also, did not get all the condiments that I requested and the one i got was wrong. They gave me 2 celery sticks and 2 carrots?!!! Are they freaking serious?! What a fraud. I want my money back. Never going back to this location again.

Nikki

Arrived at 4 pm. Got our drinks pretty quickly, placed our order. When we asked about our order over 50 minutes later, mind you there were only 5 of us. We were told our waitress was back making our food due to short staff. No worries there, but it would have been nice to have been told you were that short staffed and it would be awhile. I have no problem waiting. That was not mentioned until we asked. We planned on waiting until a table of about 10 young men behind us arrived after us and received their food. I felt terrible for the young man seating people, he was the only one there that seemed to care.