Homewood Suites by Hilton Holyoke-Springfield/North

Jacki Baker

Had a lovely stay for just 1 night. Had a beautiful suite - well appointed, clean & comfortable. Public spaces nicely decorated with good details. Would definitely stay again.

Colleen Taylor

One of the best hotel experiences I’ve had. The staff members were helpful and friendly. Any requests we had for things like more pillows or towels were taken care of immediately. We even needed help with the television in the room and they were very responsive with that. The hotel/our room was immaculate. Breakfast was delicious both mornings. I would absolutely stay here again.

Ruth

Positive: Swimming pool (indoor) and free breakfast Negative: when I got to the room I looked at the bed they called a king size bed and was so sure there was a mistake that I called the front desk. They assured me it was listed as a king size. I let them know that it was much closer to a queen size bed.

Doreen Villanueva

This hotel is very nice. The suites are big and have a kitchen which is wonderful if you are staying for business, as I did. Bed was very comfortable as well, and I am very picky about beds. The ONLY problem was the horrendous smell of marijuana all over the hotel, even in my room. I could not escape it and it was really difficult not to let it ruin my stay. People were allowed to smoke right outside the entrance doors and in their cars, but that smell goes everywhere. People were obviously smoking in their rooms and there was nothing that staff could do about it. The smell would come into my room from the hallway and through the heating vents. It was awful. I can't believe that a big hotel like this cannot address this problem.