Applebee's Grill + Bar

S “Sammie” Evans

I had the absolutely worst experience I've ever had in a restaurant today, period. While the other staff members were extremely friendly, our waiter Matthew was not only miserable, but downright hateful toward us. The service was slow to start. People that came in 10 minutes after us had their drinks + their main meals before we saw anything, but we didn't once complain about that. The issues started whenever we tried to ask him for anything other than our meals. I tried 3 separate times to ask for something when he came to the table, but he kept literally sprinting away from us to avoid it. We even had to ask another waiter for ketchup, which we'd already asked him for. Again, not a big deal. Finally, I got his attention. He'd not told us his name let alone one of the featured drinks, so I very calmly asked if we qualified for what it said on the table card (you get a drink free if they're not mentioned). He proceeds to tell me (in a very nasty tone) that no, he did ask if we wanted strawberry lemonade, so again, no. I try to say okay, but we'd been waiting to say this to him since he walked away, so we didn't think that was the case. He proceeded to raise his hand up into my face and literally RUN AWAY without saying anything else. I asked for a manager (I'm not sure this even was a manager, but it could have been). The manager apologized and offered a featured drink for free, since that's the policy. I said that was fine but asked that we have another waiter/waitress, which he couldn't do, but we said it's fine since we probably wouldn't need anything else. The actual waiter we had didn't say sorry once. We saw him twice after that. Once when he returned to the table and THREW our check down before sprinting wordlessly away, and another where we HAD to check out with him at the bar and he again THREW our credit card back at us. Also, he was being EXTRA friendly to the other tables around us, which felt almost out of spite considering what happened. The manager ended up comping my drink instead of bringing me a new one, but didn't tell me that in person, nor did we see him again. I like to think that I'm an extremely nice person, so to say that I was shocked by all of this is an understatement. My hands were literally shaking.

Grave Shift

Kayla our waitress is wonderful! I asked for a strawberry 🍓 alcohol beverage and she showed me 2 options. I tried one and was exactly what I was looking for. Thanks Kayla 😊!

Jenna Downing

My friend and I came around noon on a Tuesday, it was pretty quiet. Our server was Jordan (who was AWESOME). The food came out fast and was done perfectly. We ordered the two for 22 and wanted to split the check since I had cash and my friend had a card. Jordan was quick to come back to apologize and explain that he was unable to split it (my guess is that the two for 22 is technically one priced item in their system). Thankfully I was able to pay some of our check with cash and my friend paid the rest with her card. Thank you Jordan for making this visit a great experience all around!

Raeann Schissel

Great food, amazing view! The photos online don't do it justice, this is a great establishment inside and out. Food had great flavor and good sized portions. Waitstaff were knowledgeable, friendly, and attentive. There was nice timing between courses; we didn't feel rushed nor inconvenienced with waiting. I had imagined the dining room would have been larger, but in reality it's rather quant and I found it to be delightfully intimate. I had a spectacular time and look forward to coming back.