P.F. Chang's

Rachael Paige

We had a very disappointing experience here last night while celebrating my daughter. We came on a reservation on a Thursday night and the restaurant wasn’t very busy I’d say maybe ten tables seated at the maximum. The waitress was hard to get attention from almost the entirety of our dining experience. we put the order in for our drinks and appetizers and then our food and pretty much didn’t see her for the rest of the time. The appetizers came out and we still hadn’t even gotten our drinks. We waited probably close to 30-35 minutes for drinks. 3 out of 5 of the drinks didn’t require mixing of any kind like a cocktail would so we would’ve expected to at least had those before appetizers if not all of them. The wait for the food was pretty extensive too, my daughter was chomping on every last bite of the appetizers she could scrounge up while waiting for food. The food was good but compared to other times we had been there I wasn’t highly impressed by the quality that was given. We watched multiple people walk out just as unimpressed as we did some even walking out before ordering anything! We didn’t see our waitress but maybe once throughout our meal, no refills on beverages, my fiancé even walked up to the bar tender himself to get another beverage after waiting for our waitress to notice or even come back for him to ask for another. Then we waited again probably another 20-30 minutes after being done eating and we had to ask our waitress if we could have boxes and the check because she had walked by us multiple times without saying or even looking in our direction to see if we were ready to go. On top of the horrible dining experience the cleanliness of the place was a little appalling, when walking out of the bathroom my shoes were sticking to the floor and likewise all over the carpet we were all sticking to the carpet itself. The tiny little chair had to be yanked from the floor to push it into the table as it was so sticky and stuck to the ground. After realizing this when walking out looking at the carpet you could visibly see the amount gunk that was built up on the floors causing our feet to stick. We will not be returning to this location.

Colin Ackerman

Came here for a dinner before a show that was downtown. The location's proximity to the highway made it easy to get to and from. Food was good and fast. The most impressive though was our server Mekal. She took the experience from a typical dinner, to one that won't be forgotten. She had a great attention to details in remembering drinks for when we needed refills and was very accommodating to fulfilling unique requests. Always checked in often to make sure we were doing alright and everything was to our liking. She knew the menu well and was able to help our party make the right meal and drink choices. I was already planning on coming back soon but now I will absolutely will, and I will definitely make sure she is our server. Can't speak highly enough of her or thank her enough.

JOE D.

So we got there at a busy Saturday night had two drinks at the bar took a few minutes to get any service at all sitting patiently. We had reservations for 6:30 we didn't get seated till 6:50 p.m. once her party was all together at a table it took over 20 minutes to get a drink! So that delayed appetizers and dinner although the server wanted to put it in......not without alcohol first. Food quality was pretty good but after dinner there was a very long delay on getting any service back to our table, our server was "Will" he was good up to that point he just kind of disappeared so that further delayed the birthday celebration and buying dessert as well. I did ask for the manager her name was carmel, she did make a couple things right but didn't know how bad it was as a whole we also couldn't process our credit card because their Wi-Fi went down so I got a call today and after talking to the manager she offered to take care of the bill and hoped that we would come back. We'll have to think about it but as a whole my first visit there was highly disappointing but I thanked her for trying to make it right. We were there 3hrs!

Angelita Gonzalez

This was my second time here. Made reservations ahead of time for lunch. Was not busy when I came in. Was seated right away. Got our food right away. Everything was really good! They were nice enough to put a happy birthday card signed by the staff at the table before we were seated for me. Overall good experience!