Address: 301 Southcenter Mall, Tukwila, WA 98188, USA
Phone: +12065391917
Sunday: 9AM–10PM
Monday: 10AM–7PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 9AM–9PM
Ilan Bloom
Parts cost more than buying a new machine. Nothing is stocked locally anymore, adding on a shipping charge as well.
Ellen Gasca
Very thorough, prompt, courteous and professional. Was knowledgeable about the work. Gave us great advice...record any intermittent noise from both inside and outside I the future. Easier to diagnose if it's silent when the technician looks at it.
Poonam Mor
We asked for a dryer repair. We were given an estimate of $376.88 for replacing a part of value $12.42. We asked them what the options were and who can we talk to. This seems an outrageous amount of money for replacing a small part. Tech had no idea how to escalate or how to explain the total for repairing a part of that value for the total money. We can understand the trip fee but not trip fee were discussed beforehand and/or what is the cost to do diagnostics vs repair. Sear's labor cost shows $330.20 for less than a 30 min job for which tech never left the building. We tried to contact Sears via Facebook to try to resolve it with them and never got a response. Trying to call them to resolve didn't help much either. If you want to use Sears service for repair, please ensure to get all these details of trip fee vs diagnostics vs actual fee.
Bobbie Wood
Beginning June 2, 2020, Sears has made 3 appointments for technicians to come to my home for refrigerator repairs. 1st one did nothing except take a photo of the model number on my refrigerator & said "I'll send another technician." Another technician came the next day. He did not address the problem (need for new gaskets) but did clean under the fridge. But he raised the fridge front while working on it & did not lower it again before he left. SO the doors & freezer drawer closed when we tried to get items out. He was supposed to order them that day. NEVER DONE! On 6/22 another technician came. I asked what he was going to do but "he had no assigned task." I did manage to have him lower the fridge. So on 6/27 a 3rd technician was to come BUT HE NEVER SHOWED UP & DIDN'T CALL. How does the company doing business as Sears even stay in business. The 2 technicians that showed up on 6/5 and 6/22 did not appear to have any training for this work.
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You’ll get the same appointment availability, regardless of whether you book online or call. Booking online is easy, and usually takes less time than calling.
Sears Home Services is still a leading appliance repair service in the United States. We repair most major appliance brands, makes and models, no matter where you bought them, even if you're not near a Sears store. Our technicians are appliance repair experts who you can trust for repairs on top appliance brands like Carrier, Samsung, Maytag, Bosch and LG.
Repair costs can vary based on the type of appliance, replacement parts, the severity/type of problem that needs repair, if your product is under warranty, and if you have a Sears Protection Agreement or Sears Home Warranty.
You can order parts at searspartsdirect.com. There you can find millions of parts for thousands of brands.
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