IHOP

Gopal Samant

This has been my worst IHOP experience in the last 10yrs. The seating furniture out there was torn and in distress. The personnel who was assigned to us was kind of least interested. A simple order was taking way too long. Simple things like the pancake syrups were not available at each table and had to be asked in specific. The sandwich bread was so hard that it was even difficult to bite through. It was impossible to eat through the sandwich with the bread and the filling at once. The waitress did not even ask if we were done with our order and simply got the check and placed it in the table which felt rude. Also we were not informed about the 15% gratuity being applied by default to our order (which explains the disinterest in how the service is). When asked about the gratuity to the personnel on the counter they were simply on a video call with headphones at the main counter. Gave reasons like gratuity is for holidays. It was a Sunday and I asked which holiday are you talking about, she wasn't aware of any holiday name and was asking on the video call if there was any. And then ended up saying it is father's day. Is this a IHOP policy? I will never ever return here.

David Kahn

I would stay away from this place if I was you. Me and my wife walked in and after a few minutes somebody came up to us with no greeting and just said ‘how many’. They brought us to our table. We probably waited a good 10 minutes before the server come over to take our order.The girl didn’t write any of our order down so it came out wrong. It took at least 15 minutes from my wife’s order to come back correct and it took me probably more than a half an hour for me to get my order. This place was not busy at all… there were many open tables. I complain to the manager after we paid for our meal. I told her that was the worst service we have ever had at an IHOP, all she said was our cooks were backed up and offered no apology. The bathrooms were not in good shape as well. I don’t recommend going to this IHOP. You should look for something more locally owned you’ll have a more enjoyable experience.

Jenny Ames

Only about 5 other families there but our meals took over 45 minutes to come out, we were seated at a booth with a huge rip (so many open booths that were much better) and food that came out had disgusting wilted lettuce. Waitress was nice but had headphones in the whole time. We were also pretty sure there was baby crying in the back kitchen.. I don’t rate poorly often, but management needs to fix some things here.

Laura Hutchinson

Obviously they were very short staffed today plus running out of items. Kia did an amazing job of trying to keep everyone happy considering the circumstances. Good food. Good service!