Old Bardstown Inn

Category: Hotel in Bardstown, Kentucky

Address: 510 E Stephen Foster Ave, Bardstown, KY 40004, USA

Phone: +15023490776

Reviews

Steven Barry

Jul 26, 2022

Bed wasn't too great, but everything else was awesome. Clean, affordable, quiet option if you're looking to check out some distilleries or crash a little off the beaten path for a Louisville visit

G Vorase

Jun 19, 2022

Best place for the buck! Friendly front-desk and good clean bedrooms. Super quiet as well! Will definitely return back.

Sean Richards

Apr 3, 2022

Not the best place to stay... Not close to anything and it's a bit of a sketchy place. Rooms were clean-ish... Only found one tick in the room and a few spiders in the shower. VERY thin walls

Jim Schweitzer

Oct 13, 2021

My traveling companion and I stayed at Old Bardstown Inn for two nights while attending a weekend concert at The Amp at Dant Crossing in nearby New Haven, Kentucky. And our experience was...somewhat uneven. The staff was very friendly at check-in. We didn't make it until nearly 1 am our first night, but we were kindly accommodated. The room was very clean and comfortable, with a large TV, firm but still-comfy beds, and and a remote-controlled AC unit. So far, so good. However, although the sign out front advertised "FREE WI-FI," the password the front desk provided us never actually allowed us to connect to it. Good thing we both have good data plans on our phones. However, although our stay was just fine, our last day at the Inn was VERY off-putting. Since my companion and I had a 7 hour drive ahead of us on the Sunday we were to leave, we had packed the night before so we could sleep in until about 30 minutes before the 11 am check-out time. But the staff evidently had other ideas. For starters, she and I were blasted out of sleep by someone operating what sounded like a VERY loud leaf blower outside the room at 9:30 am. On a Sunday morning, no less! And whoever it was made several passes back and forth for about 20 minutes JUST outside the doors. It was the absolute definition of a rude awakening, and felt oddly intentional. Nonetheless, we were able to drop back off, and get a bit more sleep once the noise stopped. But we were awakened again exactly an hour later by an automated wake-up call we had absolutely NOT requested. We'd planned to be up by then anyway, but it still struck us as very crass and invasive. Then, just as we were leaving, the phone rang. It was the front desk brusquely asking us if we planned to stay another night. It was EXACTLY 11 am on the dot. Seriously?!? We told the person calling no, and informed him that we were leaving at that moment. So we gathered our bags, and walked out. Upon exiting the room, there was an irritated-looking man standing there we didn't recognize, arms crossed. So we started walking toward the office to drop off the room key. He flagged us down, and stretched out his hand, flapping his fingers at us impatiently. So, we gave him the key. He IMMEDIATELY turned around, opened the room we'd just left, and began storming through it stripping sheets and emptying the bins. By the time we got our bags in the trunk, he was already stomping out with our trash and linens. Look, I work in hospitality marketing, so I understand check-out times. But I also understand that a grace period of a few extra minutes for guests to gather their things and be on their way is an industry standard practice. So the staff's "Thanks for staying with us, now GET THE HELL OUT RIGHT NOW" attitude right on the absolute nose of 11 (with extremely unpleasant and intrusive noise and phone calls leading up to then) just came off as ill-mannered and extremely nasty. Even though our stay to that point had been pleasant and comfortable, the snippy shooing behavior as we were leaving just left a REALLY bad taste in our mouths. And because of that, I can't really recommend staying here. Advice to the staff: hospitality is all about the guest experience. And it doesn't end the precise SECOND the paid-for part of the stay is over — much less in the hours leading up to that moment. You have a nice hotel in a good location. So you may want to consider being just a LITTLE less rude as guests are leaving if you'd like them to ever consider returning.

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Questions & Answers

Can you go with a child swimming there even if you dont stay at the hotel?

Melissa Mattingly | May 11, 2019
TONY | May 12, 2019

I would suggest contacting them, but i would think probably not due to liability issues.

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