Lowe's Home Improvement

Mandy Higgins

I know everywhere is having staffing issues but having absolutely 0 check outs open on a Monday at 5pm is ridiculous. Being bounced back and forth from the girl watching people check themselves out to the girl in customer service who was absolutely drowning in people, back to self check out, back to customer service, back to waiting for someone with a key to open the locked cabinet was more of a workout than I needed. Then when someone FINALLY called a manager like 4 associates showed up. I got what I needed but you need at least one check out counter open thats not self check.

Steve Bryant

Alton Lowes has to be one of the worst run stores in big box history. If you go in at 7 or 8am before hitting your job site, rest assured there will only be one cashier and the self checkout will be closed off. It’s not the employees fault but management has to know it’s horrible business. Also, there used to be at least 2 cashiers at a time in lawn and garden and now if you’re lucky one is working but they don’t start outside until 8:30 I was told. I was there this morning for over an hour and all I needed was 4 items. You couldn’t get down half the isles because they were either blocked with stocking carts or stock just sitting on the floor. After standing in line for nearly 40 minutes I asked the cashier if they were having trouble getting workers and she said “no, they only work us 3-4 days a week to keep from paying benefits. We have more employees than we’ve ever had, they just schedule skeleton crews for checkouts and stocking. So said, and people wonder why businesses are closing left and right.

brent cleveland

Well done Mike Bayley!!!Mike greeted us promptly in the home appliance area,we were looking for a new dishwasher.Mike was well versed in all the brands and listened to our needs.We purchased a new dishwasher and warranty along with a new connector hose.Free delivery set and he rang everything up right there in his area.Great experience.Thank you Mike and Lowes.Mike Bayley is top notch and you can tell enjoys his job.

Tony Stolze

We ordered a 12 x 16 shed installed in our backyard in November. Ordering and customizing went well. Set up was scheduled for end if December. OK. I was a bit surprising they could do it that time if year, but ww were encouraged. We were called a few weeks later and told they were WAY overbooked and would see us in March. Still good, we were kept informed and things are crazy with shipping and employment issues. Come 10:30 that March day, still no shed kit or workers. When we called, we were told by the company doing the install it had been rescheduled for the next week. This time no noticed . After a few calls going up the chain of command, we finally reached simeone who had the authority to do something. Two weeks later a shed kit and crew of 2 arrived at our house. The shed is now assembled except for the roof and painting. If lowes had sent the blue shingles we ordered not a not so pretty brown. The roof would be done. However, the correct shingles should be delivered tomorrow and installed Saturday and paint if weather permits. It was a long process with some snags along the way, but it is a nice quality and was well built.