Jack in the Box

Sarah Nicole

If you're closed, turn off the lights, maybe put a sign on the door, turn off the drive thru lights... something. Instead of ignoring customers while you sit on the phone at the counter. This was prior to 7pm. Online hours indicate your journey till 9. People are understanding of the staff shortages right now, but at least communicate when you're open/ closed.

S. Eberle

They don't deserve the one star. Other customers including myself sat in line 15 minutes no one took our order at 7 p.m.. drive past the drive-thru window and employees are inside smoking

Jessica McLaughlin

Edit 1month later I tried this location again. Open sign lit in their window. They said their system is down. Every time I go there is a different excuse because they don’t feel like serving anyone. I said do you all ever open? I legit want to know how they afford to stay open because they don’t serve anyone. Went across the street to DQ for fresh food and was in and out in five min. DQ is getting everyone who’s tried Jack n The Box business lol! Went today at 3pm and they were open. Sat there for 10 minutes before someone acknowledged me. They said “hello our wifi connection is low.” I said okay? Lol does that mean you can’t serve me? They always have a horrible excuse as to why they’re “closed”. This location is a joke and needs to be shut down.

Jamie Kaucher

I do not recommend them !! The customer service sucked . The food was like 2 days old and we waited in the drive through for 45 mins with no body els in line . I recommend Dairy Queen which is accross the street or wendy’s which both was quick to take our order and served great food . To the owner of the jack n the back on Bryan road I would recommend firing your management because they don’t represent you as the owner very well at all . The date is 04/01/2022 at 6:45 pm