KFC

Category: Chicken restaurant in Springfield, Illinois

Address: 3150 S 6th St, Springfield, IL 62703, USA

Phone: +12175287343

Opening hours

Sunday: 10:30AM–10PM

Monday: 10:30AM–10PM

Tuesday: 10:30AM–10PM

Wednesday: 10:30AM–10PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–10PM

Saturday: 10:30AM–10PM

Reviews

Sue Miller

Jun 20, 2022

I ordered a two piece dark meat original and got one extra crispy “breast” - even it was odd shaped and just one piece, not two. Was not told my order wasn’t able to be filled as ordered. Also, who needs 6 packs of hot sauce and 5 ketchup for a famous bowl and two pieces of chicken with mashed potatoes? Oh, and it was 4:15 and I was the only person in the drive thru.

Angela Hawn

Jun 14, 2022

We ordered online and waited until the appropriate time to pick up. I pulled to the drive thru where no one was waiting before I could say anything more than "I am picking up" the person said "nuh uh, you gotta come in for that". We went in and were told she was getting it started. No air inside, feel bad for the workers. They were carrying what appeared to be frozen water balloons to stay cool. Of the 5 employees one was scooping the sides together for our order. It took about 10 additional minutes to get the order together. We had ordered the Side Lovers 8 piece tenders meal with 4 biscuits a large mashed potatoes and gravy, large mac n cheese and fries. We added 2 more large mashed potatoes and gravy and 2 drinks. What we got was 8 small bits of dried up chicken, 3 mashed no gravy, burnt mac n cheese and 4 pancakes. I went back in to get the gravy and fries. They gave me one gravy and a half box of fries. They were not busy, but the dining room was dirty and the entire floor was sticky. I tried to be courteous and give them a 25 minute heads up as I know the service industry is really awful right now. It seems higher wages has led to a worse working environment and the need to hire sub par employees just to be able to have a body in the store. Needless to say we won't be back.

Cameron Stewart

May 6, 2022

Floors were freshly mopped, and still sticky. Chicken breading was soft and mushy. On the bright side, the employees had their gangster rap blaring very loud, so if you want to feel like you're in a club while eating gross food, this is the place to be!

Steve Boehler

Jul 22, 2021

Maybe the worst KFC I have ever tasted. My wife picked up a meal on the way home for the family. We usually have original recipe, but recently we have been enjoying the crispy. She had to wait for it to cook, so I know that it was fresh, however it was dry, smelled like charcoal. I'm not sure if it was left in the fryer too long, or the grease was a week old, but it was nasty. It wasn't a total loss though, the cole slaw and the mashed potatoes were O.K.

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Questions & Answers

Why is this KFC always out of chicken from 6 till 9 and they always close early and everything else is one of the worst KFC's I've ever seen

Matthew Armer | Nov 11, 2020
Matthew Armer | Nov 12, 2020

Yes employees don't want to work that's the worst KFC I've ever seen they're always out of food and they always closed what a half hour or more earlier than what they're posted or they don't turn the lights on that way people can't tell they're even open

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Do you deliver to Rochester.

Carol Barnes | Nov 11, 2020
Melissa Gary | Nov 12, 2020

I don't work there just stopped to grab a bite and made a review but door dash and what not does but try their website because I do believe I did see a sign on the building saying they delivered

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Does anyone know how to get a hold of corporate or the owner with out leaving a online complaint its obviouse this place needs to be seriously looked into... we have tried to go thru there 5 times in the last 3 weeks and everytime they are out...

Holly Oliver | Nov 11, 2020
Linell | Nov 12, 2020

Don't know, sorry 🤨

Why is this restaurant closed on a Saturday afternoon? No signs

Caryn Williamson | May 10, 2020
Lesa “Lesa” | May 11, 2020

That I don't know, have complained to corporate but no answer about all the gripes I have with both places.

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