Address: 3150 S 6th St, Springfield, IL 62703, USA
Phone: +12175287343
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Sue Miller
I ordered a two piece dark meat original and got one extra crispy “breast” - even it was odd shaped and just one piece, not two. Was not told my order wasn’t able to be filled as ordered. Also, who needs 6 packs of hot sauce and 5 ketchup for a famous bowl and two pieces of chicken with mashed potatoes? Oh, and it was 4:15 and I was the only person in the drive thru.
Angela Hawn
We ordered online and waited until the appropriate time to pick up. I pulled to the drive thru where no one was waiting before I could say anything more than "I am picking up" the person said "nuh uh, you gotta come in for that". We went in and were told she was getting it started. No air inside, feel bad for the workers. They were carrying what appeared to be frozen water balloons to stay cool. Of the 5 employees one was scooping the sides together for our order. It took about 10 additional minutes to get the order together. We had ordered the Side Lovers 8 piece tenders meal with 4 biscuits a large mashed potatoes and gravy, large mac n cheese and fries. We added 2 more large mashed potatoes and gravy and 2 drinks. What we got was 8 small bits of dried up chicken, 3 mashed no gravy, burnt mac n cheese and 4 pancakes. I went back in to get the gravy and fries. They gave me one gravy and a half box of fries. They were not busy, but the dining room was dirty and the entire floor was sticky. I tried to be courteous and give them a 25 minute heads up as I know the service industry is really awful right now. It seems higher wages has led to a worse working environment and the need to hire sub par employees just to be able to have a body in the store. Needless to say we won't be back.
Cameron Stewart
Floors were freshly mopped, and still sticky. Chicken breading was soft and mushy. On the bright side, the employees had their gangster rap blaring very loud, so if you want to feel like you're in a club while eating gross food, this is the place to be!
Steve Boehler
Maybe the worst KFC I have ever tasted. My wife picked up a meal on the way home for the family. We usually have original recipe, but recently we have been enjoying the crispy. She had to wait for it to cook, so I know that it was fresh, however it was dry, smelled like charcoal. I'm not sure if it was left in the fryer too long, or the grease was a week old, but it was nasty. It wasn't a total loss though, the cole slaw and the mashed potatoes were O.K.
Thanks! Your review is awaiting moderation.
Yes employees don't want to work that's the worst KFC I've ever seen they're always out of food and they always closed what a half hour or more earlier than what they're posted or they don't turn the lights on that way people can't tell they're even open
I don't work there just stopped to grab a bite and made a review but door dash and what not does but try their website because I do believe I did see a sign on the building saying they delivered
Don't know, sorry 🤨
That I don't know, have complained to corporate but no answer about all the gripes I have with both places.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.