Cold Stone Creamery

Category: Ice cream shop in Shorewood, Illinois

Address: 1153 Brook Forest Ave, Shorewood, IL 60404, USA

Phone: +18156091893

Opening hours

Sunday: 12–10PM

Monday: 12–10PM

Tuesday: 12–10PM

Wednesday: 12–10PM

Thursday: 12–10PM

Friday: 12–11PM

Saturday: 12–11PM

Reviews

Jasiara Barnett

Jul 2, 2022

My husband bought me a bear apple, and it was extremely hard. I couldn't even eat it, when i called to let them know i was not offered a fresh one, nothing! They didn't even put me through the manager.

Steven McHugh

Mar 17, 2022

I SCREAM..........you SCREAM.......we ALL SCREAM for COLD STONE CREAMERY!!!!!!!!!! #McHughDisneyMadness

Nour Allouch

May 19, 2021

Cold Stone is one of my favorite famous ice cream. I tried the cake 🍰 ice cream. It was raspberry or strawberry. It was so good!! This is my favorite for any birthday celebration. The sweetness is balanced, the ice cream and the cake together is so good. I recommend it. I didn’t try regular ice cream yet.

Meagan

Jan 29, 2021

Went into ColdStone to pick up a uber eats order and the two kids working had not even started the order and told me it would be a wait. I had no problem with waiting and watched as the restaurant filled with guests as the two kids struggled to just complete the two uber orders. Then after 20 minutes of waiting the male that was working came up to me and requested that I contact the customer and ask them if it was okay that he made the ice cream incorrectly even though he had the correct ice cream in the back of the restaurant but he didn’t realize because he was too lazy (his words) to look and the female coworker brought it out once it was already made for a different guest. I then told the worker I would not be waiting any longer ( because this was supposed to be a 10 minute TOTAL order ) but I can call the customer and see if it was okay. I told the customer what was going on and of course they thought it was ridiculous and were getting mad. I then cancelled the order and the male child had the audacity to give me a bad review on uber for his mistakes ... Uber disputed the review and compensated me for my waste of time but I suggest not hiring rude incompetent kids in the future.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Feb 9, 2021
Badrul V | Feb 10, 2021

Mask is required ofcourse, and distancing for all customers , the employees too wear 😷

Do you guys have anything for a diabetic

Mary Williams | Feb 9, 2021
Cold Stone Creamery (Owner) | Feb 10, 2021

Hello Mary, we offer no sugar added Vanilla Lite ice cream.

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