Premier Home Health Care Services, Inc

cindi chamberlain

One gold star for the CNAs who have been assigned to us. They were excellent! Premiere will never keep good employees though. The office staff in Burlington could test the patience of Sister Theresa. They appear to be unorganized; they are quite often downright rude with us; they almost NEVER have a backup aid if our regular girl is out sick or takes a vacation day - they will either call and claim that they are trying to find a replacement (seldom happens) OR they don't call at all and blame it on the aid. It is sad to me that our VA hospital contracts with these people to provide a caregiver for a 95 yo WWII veteran and the premiere office staff doesn't take this responsibility seriously.

Mary P

Horrible Service. They either no show and don't notify you or they don't even schedule aids to come when requested. They never find someone to replace the aid either. The nurse said she would come quarterly, never did. When she did come out and find her aids not there she called APS! because of Premieres failure to send the aid! I would not recommend them to watch a dog.