First Watch

Bayou Vixen

My family & I, truly ENJOYED breakfast from First Watch. It was our first time and we will definitely be back. First off, that Purple Haze Lemonade 🍋💜is LIFE!!!!! Like the BEST lemonade I have had all summer! I wish they sold it by the gallon. Secondly, the seasonal Blueberry Muffin Tops are very tasty but instead of tasting like pancakes they taste more like cornbread blueberry muffin tops 🫐. And thirdly, the other dish, was very filling w.the stone ground cheese grits and homefries. All dishes & items were delicious. Next time, we'll go in and sit down for breakfast so I can order another Purple lemonade 💜🍋. Enjoy 😋

Adam Peter Shinn

Well… I’m just gonna say my expectations were somewhat low and First Watch still fell flat. The good: service was friendly. We didn’t sit inside but the vibe, although loud inside acoustically, was nice. Some of the food items like the potatoes were excellent and tasty. I enjoyed my fresh squeezed orange juice. And the best part was that they opened their closed outside section for us so we could bring our dog outside to eat with us. After the breakfast sandwich we ordered didn’t come with bacon as advertised our server gave us a plate of bacon. The bad: no one at the front to greet us, rather someone at the cash register with her back faced to us and we had to wait a few minutes to be greeted. We were told after ordering that the kitchen was backed up 30 minutes. I do appreciate our server telling us this but ideally we would be told up front before we even sit down. Our table was dirty and sticky so we had to ask for them to clean it. The food came out 40 minutes later and you could tell most of it was frozen beforehand like the biscuits. Eggs were over-cooked. The breakfast sandwich was advertised with over-easy eggs and bacon and did not come with either; the eggs were hard-boiled and the bacon missing. Pancakes we ordered did not come with syrup. After waiting several minutes for our server to bring us some she did not (she later told us they would give us some syrup to go and they would not charge us for it - we hoped they wouldn’t charge us and didn’t understand that, but it came in a nice glass bottle which made more sense for that comment). The verdict: First Watch, at least at this location, has a lot of potential but a lot of areas to improve. I am puzzled why it would take 40 minutes to wait on breakfast food for any reason. I’m no restaurant manager but there has to be some sort of inefficiency somewhere. Either they are short staffed, not capping the amount of people they serve with wait times, or something else that could be tweaked to fix the issue. A glaring disconnect to me is expectation management. If you sit me down now, I expect to place an order and eat within the next 15-20 minutes or so. Tell us up front how long the wait will be, not after we have jumped several hoops. Tell us you won’t charge us for to go syrup that comes in a premium bottle instead of making us think you won’t charge us for a a plastic cup of syrup. If waiting is a chronic issue (which it appears to be from other reviews), it needs to be addressed and in the meantime over-communicated from the jump. Also, if you’re going to make us wait 40 minutes for food, at least take care to make the biscuits from scratch, soft instead of hard scramble the eggs, etc. Take care in the little things. It’s clear some of their food items are really good, but this isn’t consistent across the board. Proactively clean the tables and think ahead; take pride in what people expect as standard service. I’m disappointed that I couldn’t try at least a few bites of the pancakes fresh and at the restaurant all because we waited a long time for syrup that never arrived; that’s a bad look! I’d love to see this place improve and hopefully my comments can be taken to heart as helpful feedback and a sign that I care about First Watch’s success.

Rick Hughes

I’ve been to first watch on a few occasions over the years. To be honest I always found it kind of bland. My experience at this particular location was very different. My server, James, obviously cared a great deal about his service. The food was great. This location genuinely does stand above the others I have been to. Whoever is owning or managing this location deserves props.

Kaitlin Baker

Probably the worst experience Ive ever had. I got the Parma hash with poached eggs. The eggs were over cooked and the potatoes were so salty. We waited for our server to come over to check on us and he never did. So we tried to get their attention in the empty restaurant but it didn’t work. We had to go up to ask for a manger. Instead of a manager we got out server. We still asked for a manager and never got to talk to anyone. Unfortunately we paid for the fruit and drink we had and left. It wasn’t worth it at all. So disappointed.