Bank of America (with Drive-thru ATM)

파란사과

Staffs were so friendly and kind :) I appreciated their helps.

Mo Hoop

Im only giving this branch an extra star because of their employee Chaminda. Chaminda deserves 5 stars but the branch itself deserves 1 star. The wait times are ridiculous and although the ones who stand around with their ipads ask the customers what they need; you rarely hear them apologize for the wait or say, "someone will be with you shortly". Also, unlike the branch manager, the other asian female teller, the african woman, and the dark haired man with the pony tail; Chaminda has made my visits to this branch very pleasant. The others ignore ME! Chaminda ALWAYS greets me with a wave or says, "hello" and he ends with have a nice day. He knows how to treat a customer. The others have NEVER spoken to me when I enter this bank but I've heard them speak to their regular customers or other people of color who come in directly behind me. Im not saying they are racist but it certainly bothers me and makes my experience a not so pleasant one. It appears Chaminda understands the true meaning of customer service as he is very professional while displaying a positive attitude. Greeting ALL customers is a huge part of customer service if you work directly with people. I always hope that when I visit this branch, Chaminda will service me. Chaminda, I hope this review is shared with you, please keep up the good work. I hope the reader will find this review helpful and if the manger or a member of corporate reads this, please discuss my issue at the next branch meeting. Thank you!

K20UCHIHA

Wait time is beyond, out of 3-4 employees in the teller line , only one is assisting costumers. Please fix this !!! Online shows the bank is temporarily closed but it's open.

Adrian Cummins

Service has steadily declined since I first visited this location in 2019 and I will be sure not to return to this branch. Probably fine for basic needs but would not recommend for business banking or anything requiring attention to detail.