UPS Customer Center

June Aker

Went to return something to Amazon. Never had to do it before. Had trouble with internet trying to pull up scan info. But finally got it. The staff member that helped me was very patient and helpful. Thank you U.P.S.

Tucker Morefield

Update on this, the UPS driver responsible marked it as delivered at my address at 4pm yesterday. It was then scanned and actually delivered to an entirely different address at 7pm last night according to UPS (after sitting in the freezing weather FOR HOURS the homeowner returned home saw the live fish stickers and was kind enough to drop off my DEAD fish.) Dropped my fish off at an extremely wrong address. Wouldn't answer calls or complaints. I want a refund to not just me,, but the seller as well. These are extremely rare imports. They killed my fish and have never been able to do their job correctly from what the other reviews mention.

Dianne Anglin

I’m old, very hard for me to get large packages to my house and ups will not bring my packages to my door. They leave everything at the street, by my driveway instead of bringing down the driveway to my house.. No matter how much it rains, they do not deliver. All other delivery companies deliver to my door. How inconsiderate of ups!!! You don’t deserve your jobs, no one should have that job. Ups has gone down hill in the last ten years.SHAME ON YOU, ups. Fedx is so much nicer and considerate. Ups could learn from Fedx….or maybe not.

Debbie

I’ve had 3 packages where I’ve tracked to be at this facility and I didn’t receive 2. The package I’m currently waiting on is a high priority package that was supposed to be an overnight delivery. It arrived at the facility Monday at 1130 am and should have been delivered Monday evening (again it was an overnight delivery). Because UPS failed to deliver my package, I was forced to spend hours searching and driving to a pharmacy that had my specific medications that I had to have. I understand being short staffed with COVID and all but somethings are too important not to get when it’s supposed to arrive. Why can’t they have a pick up center, I would have drove to pick my meds up, it’s not that hard, Fed Ex has pick up locations, it’s not rocket science. I have never had this problem with any other center other than this particular location. Maybe new management needs to be implemented.