Bank of America (with Drive-thru ATM)

Michael McNeill

Our company would be out of business if we had this level of customer service. More people have left out the door that have been served standing in line for 20 minutes now. Seems like you would know to have adequate staff? Absolutely absurd

Squize

Recently had to start going here to withdraw money from my unemployment benefits. Since BoA is the bank that handles all of AZ's UI accounts. It doesn't matter if you go in there with everything you need and make the transaction as quickly as possible. These dudes will sit there snickering to each other and constantly let out condescending sighs as you try to collect your money. It's a disgusting way to treat the less fortunate who have had their businesses shut down by the epidemic or been put out of work because of it. Obviously not every employee there does this, however there is about three of them that will treat you like you are a burden to them each time you come to withdraw.

Mel

Worst bank ever! Tried to transfer funds to my mom's account and did not have the account number on me. Teller refused to even look up my mom's info. He was just sitting there with no customers and instead of helping me he refused. I have done this many times at other BofA's with no problem at all. I will be switching all my accounts to another bank.

Kylee Wen

I've walked in at 4:10 pm on weekdays and had to wait in line for an hour just to have them kick me out and say they're closed (5:00 pm). Rude tellers and poor customer service isn't weighing in any points for them either. Go out of your way to go to a different Bank of America if you don't want to wait an hour or if you have financial needs that need attending anytime after 3:30.