Fairfax Hospital

A O

Mental healthcare is broken in many corners of WA state, medical provider would not call me. I would stay away from Fairfax, for profit hampers quality care. Nurse transferred me to medical provider only to have him hang up on me and tell me I needed to talk to social worker. Psychiatric provider couldn't give 5 minutes to family--she has been at the facility 4 days and they are doing nothing. My mom has been here twice and they never changed her medications and she is still very unstable--hence readmission. Staff and psychiatric provider appear burnt out, but no excuse for poor customer service. I never tell facilities that I am a nurse practitioner, because I want to be treated the same as everyone else. Staff tell me psychiatric provider will call me only to have him hang up on me and tell me to talk to social worker. Family often has additional medical history that is relevant.

Denise Gross

The staff is verbally abusive to patients. Patient conditions are talked about loudly and can be heard all through the hallways. Some staff are kind, but one nurse is a bully to the other staff and patients. I recommend to go elsewhere.

Rachel C

God help anyone who ever walks in under the rules of Any facility run by fairfax or its endorsements.

AJ Lamb

My mother went here a few years ago they lost her orthopedic shoes that they had locked away, they do not have enough people to monitor if there is abuse between patients, do not monitor well if someone is cheeking their pills, when you visit and go outside you are in an open area that I did not see any yard monitors, or it was few enough where their presence was not obvious. You would think if you are visiting a mental inpatient that there would be more safety in place.