IHOP

Category: Breakfast restaurant in El Paso, Texas

Address: 1889 N Zaragoza Rd, El Paso, TX 79936, USA

Phone: +19158573921

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

SE B

Jun 26, 2022

Came in at 10:30am lots of people waiting to be seated but lots of empty tables. 11am finally got seated—we asked to be seated in a booth because we saw 5 empty booths. They told us NO—we had to sit where they sit us. We ordered and they took forever to bring us out our food. While we were waiting I am counting 13 empty tables and 25 people waiting to be seated— 45 minutes after ordering and we are still waiting for food after 54 minutes and no food we left. Not even an apology for taking long —will definitely not go back. Saw several people waiting and still so many empty tables. Horrible

Thao Pham

Mar 19, 2022

Worse place ever. The amount of scramble egg is too little for 2 eggs. Didn't get the strawberries even though I paid extra for it. Waited longer than the pickup time. Had to come inside for curbside. No one picked up the phone. The employees were so rude.

Eric Smith

Feb 28, 2022

I got a "to-go" order on a packed Sunday morning recently. It only took them about 15 minutes to get my food but my 4 blue berry pancakes were missing!! I didn't notice till I got home. I'm still giving them 5 stars. The rest of the food was delicious and their counter people were excellent.

Alicia Cardona

Jul 31, 2021

I ordered for curbside they took 30 minutes to bring my order out. I ordered New York cheesecake pancakes and received plain pancakes no strawberries or whip cream. Also ordered strawberry banana French toast and got French toast with no strawberries. Over all I wasn’t satisfied with my order. I had to stop by Walmart to buy syrup because they didn’t give me any syrup to go with my order!!!

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Questions & Answers

Why would you have one server on a Saturday?!!!!! And be proud of it instead of owning your errors

ruben herrera | Apr 8, 2021
Shaun Polk | Apr 9, 2021

They lost a ton of staff so it is a multi faceted issue. They are understaffed and the people they do have are brand new so there is a hard learning curve in the hospitality proffession currently. In a month all will be well.

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Why is I hop charging a dollar to pack your food when you order to go. Should they just be happy you chosen to order food from them. Cause you order to go you shouldn't be charged to pack it up to go.

Katina Curry | May 9, 2018
Dennis Earle | May 10, 2018

I dont know but it is worth it to me for them to carry it out so I dont have to go in.

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Why did they change there look of the building and the decor?

Reagan Lucas | May 9, 2019
G Pritchard | May 10, 2019

They literally wanted to. You see when grown ups have money and they feel like doing something they do it!!

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