Public Storage

Category: Self-storage facility in Kent, Washington

Address: 23439 Pacific Hwy S, Kent, WA 98032, USA

Phone: +12062497241

Opening hours

Sunday: 9:30AM–5PM

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 9:30AM–5PM

Reviews

Gloria Singh

Aug 5, 2022

We moved cross-country from Raleigh, North Carolina just when everything in Seattle shut down due to the pandemic in March 2020. So finding a house, starting the job, etc. was very challenging and we had no idea how long conditions would remain in shutdown and our lives unsettled. After paying storage with our movers for a short time, we ended up putting our household goods into a storage unit here and then we lived "temporarily" down in Portland with family. Now, two years later, we finally were in a position to be able to move our things out of storage and into our home. We had a great experience at this location. It was really easy to have a large moving truck come in and unload and load our items. We rented a 10x10x30 unit and over the two years we were only able to go up to Seattle from PDX to check on it a few times. We never had any issues of break-ins. It was clear that after 2 years that there were never any leaks or other weather-related issues, no evidence of pests such as rodents or insects, and all of our items were in very good condition after being stored for so long. I'm sure that since we had had all of our items packed from moving cross-country and we just left everything wrapped, boxed, and crated, that helped preserve the good condition of our items. I had been growing increasingly concerned as the months passed but we did not know in 2020 how long our things would be in storage and so we did not opt to find a climate controlled unit. Moving out was very simple. We had a great experience with the current manager, Lindsy, who communicated very clearly and made our entire move out process very simple and pleasant. In our experience we have had nothing but a great success with having our household goods in long-term storage at this Public Storage location.

Kristen Holch

Jun 15, 2022

You'll have access during the daytime only, so if you work regular business hours you're SOL- they're not open during the evenings or early mornings. The office people are fine but have their hands tied, the manager is perfectly nice but totally unhelpful, probably also has his hands tied by corporate. Rates increase a lot, every few months, with no notice sent. As a traveling healthcare employee, when COVID hit and they reduced their hours I had no access to my unit. I ended up being out of town working for 4 months with two suitcases because the hours were so limited and I was traveling. Later discovered an issue with the door, got no help coordinating to get it fixed for almost a year (because, again, I travel out of town for work, thus the need for a storage unit in the first place) and I had to be there to do it. Just save yourself the time and trouble.

Bella Official

May 21, 2022

Public Storage is the perfect place to store your stuff should you need to they have different options of sizes that you might need there very easy to find you can't miss them being on the main road threw town , tell your friends and family . #love

Amaria butler

May 7, 2022

Excellent service I spoke with a rep by the name of Bryan who was so thoughtful and cared about exceeding customer expectations. I appreciate employees who take the time to make a difference in the customers experience!

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Questions & Answers

What's the size of the units and what's the price ?

Victor Castillo | Aug 14, 2022
Bella Official | Aug 15, 2022

Best answer would be just a phone call away . Please call them for the answers you want

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Are the units heated? What is the monthly cost of the 5 X 5 and 10 x10 units? Contract with a monthly requirement?

Hans Rasmussen | Aug 14, 2022
Tom Laughlin | Aug 15, 2022

No control of dust and dirt. Yes contract as you mucontrgy insurance fees like it or not. Expect rent increases to be regular. Late fees are huge. The special offers often dont apply of you want a certain size unit.x. it is a big scam IMO where you quickly pay more than your items are worth. Be careful. Sizes and fees differ by location. Do an online comparison of your options But it can add up fast.

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Do you allow a POD on your property to transfer contents into one of your units?

Marie Ward | Aug 14, 2022
Nicholas Dolberg | Aug 15, 2022

You can as long as it is moved prior to closing time which is usually 9pm

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