New Gangnam BBQ

jsalavea33

Food was great. Only problem we had was that the servers were not assigned to a table. So whenever we ask a server to get something, she would forget and served another table with our item. so we had to ask another server. Not once or twice that had happened all in 1 day. All 4 times happened in our first time there. It wasn't too busy so I don't know why they would forget.

Mai Cruz

The only reason I’m giving a 1 star is because the food was delicious! Considering the cost I’d expect decent service and attentive staff! We got our drinks and no one refilled them. When we would ask for something we would have to literally wave our hands in order for someone to notice we needed help. Even then, it would seem some of the staff would intentionally ignore us and not make eye contact. We ordered the most expensive option and so our bill for 4 of us was not cheap. Before leaving I cleaned up our table, to make it easier for them to clear the table. There were other people around, most of the other groups looked to be of Asian descent and the staff were attentive and noticeably nicer to them. Because of horrible service we left no tip! As we were walking out a lady who didn’t even serve us, YELLED throughout the entire restaurant so loudly that other patrons stopped and looked! She screamed “no tip”, brought the receipt to us to fix the tip section and demanded we leave a tip! When my husband told her why wouldn’t be leaving a tip bc of the service, she STILL demanded it. The lady then proceeded to try and call someone from the kitchen in what seemed like an attempt to force us to tip. We didn’t allow her to continue being rude and we walked out. Even then she proceeded to tell us to don’t ever come back. We won’t ever return here, the experience is not worth the cost and I’m sure anyone can most definitely find a better dining experience anywhere else but here. That lady should also not be dealing with customers.

some one

We ordered through DoorDash. We got the beef bulgogi and the soft tofu stew. Everything was ok and the bulgogi could have been better I think, especially for the price.

Viktorija Rimkute

The BBQ is amazing! We always come here and the flavor doesn't change, the consistency is great. However, we already know to expect bad service. This place is very busy and at this point, the workers don't really care about politeness and your comfort. The only time they will check on you is when you're about to order and about to leave. Otherwise, you will have to keep on calling them and you will have like 3 seconds to explain what you want before they go on with their business. To us, it's already normal, as we only come for the food, but if you want some good atmosphere and friendly, caring waitresses, unfortunately, this place is not for you.