Great Clips

Category: Hair salon in Lacey, Washington

Address: 720 Sleater Kinney Rd SE Ste F, Lacey, WA 98503, USA

Phone: +13604911661

Opening hours

Sunday: 9AM–5PM

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–7PM

Saturday: 9AM–6PM

Reviews

Franny Lopez

Jul 6, 2022

I just wanted to give a big shout out to Angie! My 2 year old son is autistic and non verbal, she took her time to make sure that he was comfortable the whole time we were in her chair. She was kind and patient with him. I've been to multiple salons to get his hair cut and she by far exceeded my expectations. 10/10 would recommend this salon and Angie.

Fred Purrington

Mar 18, 2022

I've been going to the Lacey GC for years with pretty good and friendly service. However, lately I have to drop a couple stars. Stylist was not very friendly and prices went up again. For some reason they switched to clippers instead of scissors without asking. Got them back on scissors but stylist didn't seem happy about it. Last couple haircuts didn't really go well... I'll probably be looking for a new shop. No, I'm not going to email customer service.

Dawn Benson

Mar 6, 2022

I just got my autistic son's haircut. The stylist I would give 5 star but for manager I would NOT even given one star. Jen should NOT be manager role. She is not friendly to disable person or family. Jen is Not friendly or welcoming. Jen is harsh, and telling us in front of my 20 year old at the end of hair cut he may not come back if he touch anything. My autistic som saw water bottle and so he sprayed his hair with water bottle, and then water got on his hair so he grabbed the towel. On top of towel was shaver and when my son grabbed the towel the shaver fell onto ground. I was horrified and worried and felt bad. I ask if damage and she said it got out of alignment and then used the shaver to cut my son's hair with pleasing personality and was really nice to my son and the parents. I would pay for any damage but sheer was working. The hair stylist Rikki is amazing and wonderful and did fabulous job. Jen the manager is abrupt, sharp and mean to us in front of everyone including my son telling us that haircut can't be done next time. Jen need customer service training and she should NOT work in a manager position. Accidents happen and we were already feeling bad she didn't have to be so cruel. She did NOT even introduce herself as manager and fail to even greet us. She need training on social skill how to greet customers and making them welcome. Jen will drive her employees and customers away. If she treated us this way imagine how she would treat other customers and people of disabilities/family and employees. Jen is NOT customer friendly especially toward disabled Autistic adults. I hope I never see her again and I will never take my son as long as Jen is manager there. I did leave $20 tip and my phone number to call me and I will pay for any damage or cost of equipment. Please Great Clip, replace the Jen manager to someone who is welcoming and customer friendly. Clarification. It was not water bottle but water spray bottle that hair stylist use. (I try to add word spray but was unable)

Curie Saxton

Mar 5, 2022

My boyfriend went in and got his haircut by a lady who's license was expired in January of 2021. We are getting maternity photos done and he had been growing his hair out all winter and this was his first haircut of the year. He went in with a picture with a fade and long hair on the top that we could style. The lady was rushing so bad cut literally all his hair off he barely has any hair it looks like a short military hair cut. She asked to take off 2 Inches and took off way more than that. She spent the entire time talking to someone else instead of paying attention to his hair and he and I are both so incredibly upset. We will now have to wait a couple weeks for the photos because of his hair. We will not be returning back.

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Questions & Answers

Does this place do hair dye?

Rachel Dawdy | Aug 14, 2022
Victoria Kennedy | Aug 15, 2022

No, only haircuts, deep conditioners, and styles.

How can I get coupons?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.

When should I arrive at the salon?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.

Where do I find a salon’s location and hours?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.

Where can I learn about working at a Great Clips salon?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

Can I make an appointment?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

Does Great Clips offer perms?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

Does Great Clips color hair?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Great Clips salons do not provide hair coloring services.

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How much does a haircut cost at Great Clips?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.

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Do Great Clips salons sell haircare products?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

If I checked in online, do I need to do anything when I arrive at the salon?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.

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Can I request a stylist using Online Check-In?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

Can I use Online Check-In for all types of services?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.

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When is Online Check-In available?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.

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How does Online Check-In save me time?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.

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What can I do with the Great Clips app?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.

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What is Online Check-In?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

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What haircare services does Great Clips provide?

Great Clips (Owner) | Aug 14, 2022
Great Clips (Owner) | Aug 15, 2022

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

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Do you do box braids?

Fuatino Malala | Aug 14, 2022
Keith Stephenson | Aug 15, 2022

Call them...

Do you have staff educated in trimming and shaping beards?

Bryan Noby | Aug 14, 2022
Jessica York | Aug 15, 2022

When we were last there a man got his beard trimmed. Not sure about staff education and training.

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