Park National Bank: Mount Vernon Downtown Office

MM Smith

Nick took me back right away and got my new checking account with Park National Bank opened. I had a very tight schedule today and he answered all of my questions promptly and had me out the door in very little time. Later I stopped back through and made another deposit with prompt service. Glad I chose this bank!

Rick Graumlich

Jessica Davis was our mortgage lending agent and she did a phenomenal job! Went above and beyond to help us through the process! Great experience!

Timothy Sherman

I've been waiting to receive a refund for over two weeks after I paid cash on an installment loan. The next day they deducted money from my account After four phone calls later I'm still not receiving my reimbursement due to me. I've been informed twice the check is in the mail. They can electronically pull money automatically out of my banking account why can't they electronically return it in a matter of a short period of time. Of course when I asked to speak to a supervisor he was in a meeting

Austin Farrell

I will never do any business with FKNB again. During my time as a car loan customer, I encountered some of the rudest customer service representatives I have ever spoken to. In addition to very poor customer service, they are unwilling to work with their customers during financially difficult times. There are no options for deferments and they do not waive their fees for any reason whatsoever. They care about their money and that's it. If you get some sort of loan, DO NOT get one here.