Haven Property Management

Jennifer Phan

Update: James Hernandez is your guy. He wants to make things right and is very reasonable. If you run into any trouble, reach out to him. From a tenant’s perspective, our move out process was awful. They mailed the security deposit back to the residence in which they knew we were no longer renting from. Their portal asks for a new move out address but the staff claim it doesn’t capture that. When we asked, why they didn’t call us, they became defensive and said they did but left no voicemails. When the Haven team wanted something from us, it was nonstop texts, calls and emails to the tenants; often different staff asking the same questions repeatedly. I’m disappointed we were not given the same level of responsiveness to our inquiries.

Sungi

Been with Haven for a few months as an owner. We've dealt with fence issues, tenant issues, moving date issues, all while I was traveling abroad. They were EXTREMELY communicative, flexible and timely. No doubt one of the best setup local companies and would absolutely recommend them over a national chain. Ask for Tyler!

Jessica Harrington

I have nothing but positive things to say about Haven Property Management. James has been our manager for the past three years. He has been responsive, helpful, and quick to address issues. I have heard so many nightmares about renting a house, but if there was any sign of trouble or concern at all, James was quick to address it... allowing us to rent our home with knowledge of what was happening, but with the assurance that it was being handled. And let me just say that there were a few times that James went WAY above and beyond even my expectations! There was a spot that needed to be painted with a quick turn around and all of his usual vendors were busy... so he did it himself since we had extra paint. Not something I expected, but so fantastic! And, the one or two times I disagreed with how the company as a whole addressed a particular issue, he was quick to step in and make the necessary adjustments. I have to say, I have been pleased with the whole experience, the company, and James.

Renee Capellini

I've been working with Tyler as a homeowner renting out my house and I couldn't be happier. He is always very quick to respond, professional, and overall a pleasure to work with. This was my first time renting my home and he was wonderful about explaining the process and assisting throughout. Even before the home was ready to show, he already had interested parties lined up and he was able to rent it out quickly. I feel very comfortable with the level of checks Haven does to ensure they are getting quality tenants. Haven is a great company to entrust your rental to and Tyler is fabulous!