Apple The Greene

Category: Electronics store

Address: 4422 Cedar Park Dr, Beavercreek, OH 45440, USA

Phone: +19374314200

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Shawn Mumford

Nov 5, 2022

My experience at this Apple Store is always good and very friendly but today on November 5th, 2022 it was the complete opposite. I walked into the store for a online pick up and was greeted kindly by 2 individuals and then waited for my order to come out. Shortly after comes out an employee by the name of Molly with my order. I told her that my electronic that I purchased was actually bigger than I thought which is a good thing! We shared a laugh and a nice friendly moment and then she goes on to saying at the end of my transaction “do you have any comments, concerns or any other smart alec remark”….I am just very confused on why this was said to me and why she decided to say this to me when I have treated her with nothing but kindness. I will not be shopping at this Apple Store any further due to the nature of our interaction and her “smart alec” remark towards me.

Athena Walsh

Oct 25, 2022

Got what we came for

Justin Rampage

Oct 21, 2022

Zack, Sam, and Chris went above and beyond to help me get my new phone that was in limited stock. I appreciate their hard work and friendly chats. They all ROCK! <3

John Deibel

Oct 16, 2022

Excellent. I got all the info I needed for an informed decision as I reenter the world of Apple and abandon Windows.

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Questions & Answers

I have been having problems with my iPhone 6 and I keep getting disabled for 1 hour and I don't know what my password is. What can I do?

mia thrasher | Nov 8, 2018
Art J | Nov 8, 2019

Go to the Green. The Apple Store.

I have a iPhone x my screen is cracked how much would it cost to repair

Donna Stewart | Nov 8, 2018
Bonita Beasley | Nov 7, 2020

I have an I phone 6 that needs a screen replaced. what is the cost to get this done?

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Do you give classes on how to use the ipad

Roberta Guithues | Nov 8, 2017
Sassy Hotwife | Nov 8, 2017

Yes

I need an appt. with a genius. I cannot get my phone to show more than the first 7 letters of my serial number, so I cannot chat or talk to a genius by phone. How do I get appt. at the Apple store at the Greene?

Doris Uddin | Nov 7, 2020
DWIGHT BARTLETT | Nov 7, 2021

How to get genius appt at the Greene

How long would it take to replace a iPhone battery

Gene Mitchem | Nov 8, 2017
Ed Palma | Nov 8, 2017

They replaced my screen in 2 hours do i can't imagine longer than that

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Do you replace batteries in apple watch at your location?

A Google User | Nov 8, 2019
Amy Snyder | Nov 8, 2019

Yes they do

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My screen on my iphone 12 is black. It won't come on. What can I do?

suzanne bussell | Oct 8, 2022
Jon Shawhan | Oct 8, 2022

Visit the apple store

Can you transfer a short video from a VHS tape to a thumb drive that will work on my iMac 21 with OS Monterey; also, can you make the new file an e-mail attachment?

James Bohman | Jul 10, 2022
Connor M | Jul 10, 2022

You would have to visit a general IT support business to have the data taken off of the VHS tape, apple only offers support for their products.

so my iphone 8 plus was dropped in the toilet still worked then saturday my cousin urinated hiself and my phone was under him and now it wont turn on at all and i dont remember if i have apple care or not

Mike Mustin | Apr 11, 2022
Anjala Ferguson (finergyglobal1) | Apr 11, 2022

They can check to see if you have apple care or not. Even if you don’t, they will see if they can either fix your phone or order you another. They will let you know the cost. They have great customer service. Good luck my friend.

Drove from Springboro to the Greene to look at buying 2 laptops. Only to be met with the guy out front who says we can’t go in to look at them and decide what one we want to buy. Why do you advertise you are open? Guess I’ll go to Best Buy!

Janet Hild | Feb 10, 2022
Gail Roberts | Feb 10, 2022

I drive past the Apple store multiple times a week and they have a lot of security out front to maintain order. I always see customer's inside the store but believe only a certain amount allowed in at a time. I would call and speak with the store manager to let him/her know how you were treated.

do I need appointment for purchase of the new device.

Raees Khan | Nov 7, 2021
Mark Greenwood | Nov 7, 2021

Yes. Best to have an appointment. Very busy place. You get better attention if you have an appointment.

I would like to take an apple I watch 7series where I can get it near me

Srikanth Reddy | Nov 7, 2021
Mark Greenwood | Nov 7, 2021

You can pay for one at your local Apple Store. (They probably wouldn't let you take one.) Google nearest locations.

I have an Apple SE iPhone. I am triang to disconnect all Bluetooth connections to my iPhone. How do i do this?

Phillip Hermes | Nov 7, 2021
Eden Abernethy | Nov 7, 2021

You can turn off Bluetooth, or go to your Bluetooth settings and tap "forget this device" for each of your paired devices

What are the Covid safety practices like here?

Anonymous | Nov 7, 2022
Lidia Toscano | Nov 7, 2021

You have to have an appointment to get in and speak with a genius. They take your temperature, you answer some questions and you're in.

how do I make an appointment at Genius Apple Bar at the Greene

Gerald Schlangen | Nov 7, 2021
Reglandus White | Nov 7, 2021

Sorry can't help with that. I'm not a bar guy. Now if you're talking about the Apple Store, I don't think they do appointments, but I haven't been there in awhile.

I have a iPhone 7 and I cannot make or receive calls due to a cellular update failed. Do I need to make an appointment to have someone look at it or can I walk in without an appointment.

Mark Zumberger | Nov 7, 2021
Billie M | Nov 7, 2021

It's only by appointment but you can schedule it online and there are alot of time slots. They have it setup very well so your not waiting long at all.

Do you have cases for an iPhone SE?

Marylou Baggott | Nov 7, 2021
Mindy S | Nov 7, 2021

It is undoubtedly cheaper to get one somewhere else. Even the guy at the Genius Bar told me that.

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Hello, Many folks are saying they are having trouble hearing me. I have to put the phone up to my mouth for them to hear me. I have an Apple 7s which I bought through you on line.

Betty Sidebottom | Nov 7, 2020
Juan H | Nov 7, 2020

Make sure when you are speaking you don't cover the mic, it is a small hole on the bottom edge of the phone.

Accidentally dropped an iPhone 6S in water and it stopped running. What do I do?

rubin photos battino | Nov 7, 2020
EF Shepmore | Nov 7, 2020

Try placing your phone in a bowl of rice. If that doesn't work, contact Apple, hopefully you have insurance.

Do i have to set up an appointment to come and buy a phone.

Seron Brooks | Nov 7, 2020
Kaitlyn Daugherty (Kay Kay) | Nov 7, 2020

Yes, i went to apple today and they said i needed an appointment to even walk in the door

Are you open for repairs. My phone is disabled

Thomas Buck | Nov 7, 2020
Leila' Morman | Nov 7, 2020

Yeah

Do I need an appointment tomorrow at the Green’s location? or just walk in...

Elsie Milby | Nov 7, 2020
Sei J's Nails | Nov 7, 2020

Can walk in

Will the Apple store at the Greene be open tomorrow?

Sandra Delemos | Nov 7, 2020
Mary Jamason | Nov 7, 2020

Need help

How much does a battery cost for an apple 6 phone?

Sharon Voge | Nov 7, 2020
Gina H | Nov 7, 2020

To be honest I would actually call apple and get a quote. I had them to quote me on an iPod touch battery by calling the main number. If you do want to visit the Greene store you can. But you will need to make an appointment on the website first. They are more than likely going to send it in to put in a new battery. It can take a week or two to get your item back. I have done repairs with Beats headphones this way. That is my experience. Price wise it may be cheaper to buy a new phone. To replace the iPod touch battery runs around $99.

Looking for a portable Mac Pro not willing to spend more then 1500 used or new touch screen. I already have a tablet but I’m really looking for something that will be able to support Making videos editing Call do you have any suggestions?

Ms. Vonny | Nov 7, 2020
Heriberto Aguilar | Nov 7, 2020

There is not touch-screen Mac Pro the only closest thing it's the touch bar ? Maybe it's that what you meant ? This is my recommendation for the video editing part you need. And it's under $1000 bucks !!! Noted it's refurbished but it's actually better because the MSRP of this one $1300 so good deal https://www.bestbuy.com/site/apple-macbook-pro-13-3-refurbished-laptop-intel-core-i5-8gb-memory-256gb-flash-storage-silver/6309150.p?skuId=6309150

My iPhone is downloaded very fast could know if they can fix it is an iPhone 7 Plus

Takanori Nomura | Nov 8, 2019
Tapedbomb - | Nov 8, 2019

If of course they can fix it, it's also an apple store. I hope this answer helps you.

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can the battery in my iphone 6s be replaced at your store?

Rick Bobst | Nov 8, 2019
M Lee | Nov 8, 2019

No

Do you fix the glass on the back of a iPhone XR

Too Drippy | Nov 8, 2019
Christian Downing | Nov 8, 2019

They most likely will not fix it, instead the will replace the phone outright.

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I have an ipad mini that is frozen and would like to know if I can send it to your store for repair?

Marilyn Overholt | Nov 8, 2019
dale m | Nov 8, 2019

Yes all iPads can go there

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Ok so how do you like get back on the iPad when it suddenly died from out of nowwhere not charge or get cold it just died

Forest Hyland | Nov 8, 2019
Jeremy Vaught | Nov 8, 2019

This is a question for technical support. https://support.apple.com

My IPad pro won't charge up. What do I do?

Ron Hinds | Nov 8, 2019
Hazem Nuseir | Nov 8, 2019

Take to apple store

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How do I replace a band on my watch

jbrytus1 | Nov 8, 2019
Thomas Hoskinson | Nov 8, 2019

Push out the pins holding current band, replace with new band, reinsert pins. Done!

I have deleted a lot of stuff and set the days back but I still have hardly any storage! What can I do to get storage back?

Halla Avery | Nov 8, 2019
chuck rodabaugh | Nov 8, 2019

Some files need to deleted then deleted from the trash to completely off you phone

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does Apple store repair iphones?

Melissa Brewer | Nov 8, 2018
FFG Clan | Nov 8, 2018

Nope.. only android... lol

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Can you fix a tiny crack in my iPad, it's not embedded into the glass it's just on top!😖 If so I will come in soon.oh and how much!?my range is $15-$40.👈🏻👈🏻see you all soon!🤗

Chloe Gibson | Nov 8, 2018
Ketan D. (Foodie) | Nov 8, 2018

Most unlikely.

can you purchase new apple iPhone at store

Donna Hicks | Nov 8, 2018
Ketan D. (Foodie) | Nov 8, 2018

It is an Apple Store so you should be able to buy any Apple Products.

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Can I use the free Word & Excel apps to view, edit and save docs & spreadsheets on the newest 9.7 iPad? Don't want 365.

Lois Hollon | Nov 8, 2018
LOIS HOLLON | Nov 8, 2018

Already did, but no one seemed to know the answer.

Do you have osmo mobile 2 in stock?

Mohammed Elius | Nov 8, 2018
Ken Music | Nov 8, 2018

I dont know. But im sure if popular it goes fast.

Ipad and iphone are not syncing to icloud.

Sue Wood | Nov 8, 2018
Ty Gray | Nov 8, 2018

Are they set up to sync to your itunes on your computer? Because that can be switched so your backup is on tbe icloud. Google your qhestion and you should be able to troubleshoot fairly easy. Or go to the apple store and they will help.

Can you convert an LG Verizon tablet over to an apple operating system?

Tommy Kaugher | Nov 8, 2018
Roy Stepp #1 | Nov 8, 2018

No

How can I send feedback on one of your employees?

Tobie Snyder | Nov 8, 2018
Ed Palma | Nov 8, 2018

Idk. I don't work there...just shopped there. Suggest calling there and talk with store manager.

I have been having trouble with my iPhone 6 for past week now, it keeps shutting down in the middle of my texts. Battery fully charged but goes down fast. Why.

judi knecht | Nov 8, 2018
Roy Stepp #2 | Nov 8, 2018

Go to settings>battery and look at usuage and determine which app(s) unnecessarily pulling too much power

Does "the greens" apple store have screen protectors got the 12" iPad pro

shelby lyme | Nov 8, 2017
Ed Palma | Nov 8, 2017

Shelby, I'm not sure if they do. Sorry. Maybe you can give them a call to check b 4 u drive there.

Am I able to do a walk-in or is it strictly appointment only?

Nichole Hardin | Nov 8, 2017
Troy B | Nov 8, 2017

They do take walk-ins.

Does apple fix software problems for free

Latoria Walker | Nov 8, 2017
Filipe Araujo | Nov 8, 2017

Depending on the issue ....usually there is a fee involved

Do you get rid of iCloud locked on iPhone

Brayden Wildman | Nov 8, 2017
Charleana Carr | Nov 8, 2018

I ought one second handed. Its clear but has an icloud account on it. Wat would be considered as proof of ownership on a used phone

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Can I return my new MacBook air in here?

Steven Jia | Nov 8, 2017
Mark Hilgefort | Nov 8, 2017

If bought from Apple, I would assume you could return it in store.

I want to trade in an iPad and buy a new one. Do I need to make an appointment?

Rodney Hager | Nov 8, 2017
Monika Atkinson | Nov 8, 2018

How to delete some names from Skype?

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